Front of House Bar Staff - Meantime

13 Jun 2021
11 Jul 2021
Contract Type
Full Time
A Fantastic opportunity has arisen for a new Front of House member to join the Meantime Brewery retail team working in the Tasting Rooms and our Visitor Centre across the week and weekends. The Meantime Visitor Centre is the flagship location for brand experience showcased through the taproom, brewery tours & shop.

The successful candidate should have experience of working within a bar environment, ideally within the craft beer industry and possess strong communication and organisational skills. They will be enthusiastic about providing excellent customer service and will act as a key ambassador at the Meantime Brewery

Your key responsibilities will include;

* The face of our visitor centre experience the Front of House staff will provide rounded knowledge of the Brewery, products, and services

* Friendly and courteous and confident in dealing with customers face to face, upselling and promoting the brand wherever possible

* Maintaining and creating a superb customer service environment in our taproom

* Upholding the highest standards of customer service outlined by the Visitor Centre Manager

* Dealing with customer enquiries, complaints, and feedback in person

* Strong numeracy and comfortable dealing with card purchases and using a till system

* Assisting with the organisation and hosting of internal and external events

* Assist with the counting of stock

* Assisting with Tasting Rooms Assistant Manager with stock control, cleaning & maintenance

* Assist with the operations of the wider visitor centre including brewery shop & brewery tour support

* Uphold Health and Safety standards and report issues

* Maintain exceptional standards of cleanliness in all areas

If you have the below experience, we'd love to hear from you!

* A passion for beer and our brand. We love beer and so do our customers!

* Experience of working in hospitality.

* Previous experience with a beer or beverage serving environment is a must.

* Ideally with a craft beer background

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