Swedish Speaking Customer Advisor Home or Office based

Recruiter
Pertemps Newcastle
Location
Gateshead
Salary
17375.00 GBP Annual
Posted
12 Jun 2021
Closes
18 Jun 2021
Sectors
Multi lingual
Contract Type
Permanent
Hours
Full Time
Our client, a well-established and successful organization is currently looking to recruit a Swedish speaking Customer Service Advisor to join its successful team. This role can either be Home based or Office based ( modern premises in Gateshead, easily accessible by public transport and by car).The successful candidate should possess a professional work ethic, be passionate and want to offer their customers the highest level of customer services. They are a fast growing organisation and the atmosphere is lively, energetic and multi-cultural.To be considered for the role you must be fully fluent in both Swedish and English (written and spoken).Duties:
  • Handling inbound calls from customers and distributors from both English and Swedish clients
  • Addressing customers' enquiries via the telephone, internet and email in English and Swedish
  • Providing quality advice and information to customers
  • Resolving queries and keeping customers updates on the status of their enquiry
  • Maintaining records and databases
  • Translations English- Swedish and proofreading of promotional websites
Requirements:
  • Excellent verbal and written communication skills - Fully fluent Swedish and English
  • IT literate with a sound knowledge of databases
  • To be proactive and work on your own initiative
  • Be a good team player and committed to your work
This is a permanent role. Hours of work will be Monday to Friday 8am - 4pm (35 hours per week), Monday to Friday. Starting salary would be GBP17,374.50 per annum.

More searches like this