Receptionist FTC 6 months

Recruiter
Confidential
Location
London
Salary
Competitive
Posted
12 Jun 2021
Closes
14 Jun 2021
Contract Type
Permanent
Hours
Full Time
Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and residential home in Wimbledon.

We aim to put a lot of emphasis on personalising the experience of our residents, family members and other guests, as there is never a second chance to make a first impression. You'll be the very first point of contact within the home, so it's vital that you offer professional, high quality customer care right from the start, delivered in a consistent way.

And as our residents are the most important part of our business, your admin duties at the front desk support our whole community, by providing a sensitive service that encourages residents' choices, dignity, independence and personal safety.

What Signature Offer
Up to GBP9.20 per hour with company pension scheme
We pay a minimum of GBP8.40 per hour regardless of your age
Flexible working in a beautiful environment
Award-winning Employee Assistance Programme
Subsidised meals
Refer a friend cash bonus up to GBP1000 plus GBP50 Love2Shop voucher
Uniforms provided
Staff recognition schemes
Occupational Health Support
Access to hundreds of offers and discounts through our very own Signature Rewards Platform
Plus cycle to work scheme, study support and moreYour Role at SignatureThe reception area is your domain! You'll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike.

You'll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors' book and the person's identity are checked as far as reasonably practicable, and that the contractors' log is signed by visiting workmen.

You'll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You'll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.

Signature PeopleWe are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in.

You're a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.

About SignatureSignature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

Wake up to the passion inside you. Apply to Signature Senior Lifestyle today