Bertie's Ice Cream Team Member

Do you want a career working for The Times 6th Best Big Company in the UK? Haven are currently recruiting for a Bertie's Ice Cream Team member to be part of our exciting new Food concept. As a Bertie's Ice Cream Team Member, I am responsible for: •The safe transportation of the Ice Cream Van around park, ensuring all Health & Safety legislations are adhered to. •Providing an outstanding Ice Cream experience, ensuring service, quality and Consistency, within a clean and safe environment catering for all. •Ensuring all owners and holidaymakers are given a warm welcome and a first-class service allowing a true "escape from urban living" experience. •Create and support a "sense of community" - a real family spirit. •Recognise dissatisfaction and deal with complaints speedily and with empathy empowering a problem resolving team, resulting in customer satisfaction and improvement to the overall guest experience. •Ensuring a robust knowledge of all products provided, identifying all secondary spend opportunities and Ice Cream experience improvements. This role will require a full clean driving licence. Full training and product knowledge will be given to our team members. The Benefits of working with us: •Free use of many of the Park facilities and discounts off our food and retail outlets. •Discounted Bourne Leisure holidays for you, your family and friends. •Reward and recognition schemes including long service and team member of the month. •Externally recognised qualifications to give you the opportunity to develop and progress. Our guests and our team members are vitally important to us and we need to ensure we build effective relationships, through trust, always having an approachable, friendly and helpful attitude. This will ensure our guests feel reassured that we always have their interests at the heart of everything we do.