1st Line Support Engineer

Reed Technology
20000.00 - 22000.00 GBP Annual
12 Jun 2021
15 Jun 2021
IT, IT Support
Contract Type
Full Time

1st Line Support Engineer

Location: Northallerton

Type: Permanent

Salary: GBP20,000 - GBP22,000

An experienced 1st Line Support Engineer is required to join a thriving company in Northallerton.This opportunity can offer progression paths and qualifications within the company. If you are looking for a fast-paced technical role in a friendly and encouraging environment this may be the role for you.

This company's client base is consistently growing and they are now looking for an individual who is not afraid to get involved and grow technically. With a strong company culture of care, community and teamwork, employees are collaborative at all levels. This role will allow you to take pride in providing quality service to clients and customers on a day to day basis.

Your responsibilities will include:

  • Supporting customers on a variety of different projects
  • Resolving tickets quickly and efficiently
  • Enhancing the clients knowledge of their IT systems
  • Supporting a wide range of businesses (both small and large)
  • Support management and upkeep of internal company systems

Essential skills include experience with:

  • A minimum of one years' experience in a 1st line support role
  • Working in a customer facing environment
  • Windows Server experience
  • Microsoft Office 365 and Exchange experience
  • All aspects of Windows Desktop and Application Support
  • Microsoft Office
  • Mobile access to business email
  • Drivers Licence

Furthermore this client expects their employees to have great communication skills, a positive and constructive approach to working alongside being driven and willing to pass industry appropriate accreditations.


  • 32 days holiday and ability to purchase an additional 10
  • Qualifications and Certification Funding
  • Training and Development
  • Career progression
  • Life insurance
  • Private healthcare
  • Free snack and tea/coffee in office
  • Regular social events

If you are interested in applying to this opportunity please send your CV over ASAP

Due to the high volume of applications, only successful candidates will be contacted to interview.