Pathway Assessment And Referral Officer

19.00 - 20.00 GBP Hourly + PAYE
12 Jun 2021
10 Jul 2021
Engineering, Defence
Contract Type
Full Time
Our Local Authority client has a 3 Month CONTRACT vacancy (with a possibility of an extension) for a PATHWAY ASSESSMENT AND REFERRAL OFFICER, details as follows

Job Purpose
To be responsible for the effective delivery of the Organisation's focus on preventing homelessness for single people and childless couples who approach the Organisation in housing need. This will involve assisting single homeless clients and childless couples to avoid the experience of temporary accommodation by engaging with all necessary parties including landlords and other excluders to stop the loss of their current accommodation followed by a planned move to the Private Rented Sector where appropriate.

The post holder will seek to empower single people and childless couples to find their own solution to their housing crises, and particularly:

Engaging individuals in the borough experiencing a housing crisis and managing their expectations in relation to the private rented property market in order to make the decision for themselves.
Linking those individuals with, and advocating for, the right assistance in existing services to address their holistic needs.
To avoid a placement in Temporary Accommodation for single people and childless couples receiving timely assistance in relation to their housing crisis.

Single Homelessness Pathway Assessment and Referral Officers will deliver intensive, specialist support to homeless clients. This will include:
Managing a caseload of people who are currently experiencing a housing crisis, and provide a service that seeks to minimise the duration of that crisis;
Understanding the complex, multiple needs as well as strengths of those individuals; and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing
Empowering individuals to find their own solution to their housing crisis, drawing on the assistance provided by the Single Homelessness Team.
Motivating and enabling individuals to create and progress through individual action plans to find and sustain new housing, taking account of their personal circumstances;
Help people to understand the rented housing market, keeping up-to-date with Local Housing Allowance, benefit changes, and opportunities;
Providing some support for individuals through the resettlement process when moving to a new home;
Help tenants with preparing defense forms for section 21 and other relevant court proceedings
Essential Requirements

Degree qualified or equivalent.
Education to a high standard of literacy and numeracy.
Comprehensive knowledge of all core legislation such as the Housing Act 1985, Housing Act 1996 as amended by Homelessness Act 2002, the Homelessness Reduction Act 2017, housing needs issues, related legislation and case law.
A good working knowledge of housing benefit rules and of the supply and demand issues related to public sector and private housing in an inner London council.
Comprehensive knowledge of prevention tools and options.
Experience of giving advice and information to vulnerable customers and working in a busy front line customer focused environment.
Strong and effective experience in provision of exceptional customer services.
Worked with households experiencing a housing crisis and the provision of advice and assistance covering a range of aspects of that crisis.
Application of the Suitability Assessment in recommending potential pathways for applicants
Experience of negotiation/advocacy/mediation
IT literate, including use of word processing, spreadsheets, databases and e-communication.
If you have the necessary experience and qualifications to fulfill this role, please submit your CV ASAP