eLearning Systems Administrator

23000.00 - 27000.00 GBP Annual
11 Jun 2021
09 Jul 2021
Contract Type
Full Time
Job Title: eLearning Systems Administrator

Location: Cambridge

Salary: GBP23,000 - GBP27,000 per annum dependant on experience

Job Type: Full Time, Permanent

This educational charity based in Cambridge is part of the Open School Trust. They have provided tutor supported home study courses directly to learners for over 50 years, and also publishes learning resources for colleges and training providers and delivers blended learning programmes for public and private sector organisations.

Job Purpose:

Provide support and development in processes and application systems across key areas including education and quality compliance
Work closely with the managers and respective teams to ensure practices run smoothly
Be a key part of any specific projects that will develop according to the needs of the business
Review and suggest systems improvements to optimise the use of digital technologies, and enhance the learning experience
Create e-learning and online learning/training content and supporting materials
Troubleshooting student and tutor issues within the Learning Management SystemKey Responsibilities:

Lead (or contribute) on projects related to NEC's Learning Management System development upgrades, software integration and other improvements to the platform to enhance the learning experience and contribute to curriculum development
To promote, support and develop the use of and other technologies (e.g. webinars) to staff, students and tutors providing training and evaluation and maximise teaching and learning
To ensure compliance with legislation including GDPR and Data Protection Act 2018, Safeguarding and Accessibility
To work independently and collaboratively with curriculum teams, marketing, student support, IT colleagues and tutors in the design development and evaluation of teaching and learning. Understanding the learning/learning technology requirements to determine solutions. To create engaging e-learning tools, providing creative flair and imagination to ensure that the e-learning tools are innovative and informative
Contribute to the development and implementation of a quality assurance approach ensuring that digital materials are fit for purpose within the regulatory environment and comply with established technical standards
Update and amend existing learning/training content, focusing on creating video e-learning content, adapting training/learning materials from face-to-face to e-learning
To provide day to day support with application systems, develop and review Standard Operating Procedures (SOP's), and application systems across key areas including education and quality compliance
To provide cover for the Student Support team as required
Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly to respond to changing priorities and make sure that customer needs and business objectives are metAbout you:

An expert in educational learning platforms and digital learning, with experience of the Moodle platform (and ideally) Suite CRM
A proactive and focused individual with drive and enthusiasm. A passion for education and the opportunities it presents to change lives, with a willingness to go above and beyond
The communication skills to act as a bridge between technical and non-technical staff, and tutors; ensuring the best technical guidance is delivered so as to convert needs into the most appropriate and relevant design solution
An enthusiasm to assist in the development of a learning technology strategy to support NEC's wider business plansSkills, competencies and experience:


Experience of designing, building and maintaining courses using a Moodle based platform; ideally being a Moodle guru
Excellent English communication and presentation skills
Demonstrate a knowledge of how digital learning differs from face to face education
Excellent attention to detail
Being able to consult/advise on content development
Ability to critically evaluate systems and processes to find efficient ways of operating
Good time management
IT literate and willing to learn new systems, for example, and research new systems and technology
Experience of working in a customer service and/or administration role and liaising with stakeholders is essential
Developing relationships and teamwork
Delivering results and effective planning
Innovation and adaptability
Good decision making and timely decision escalating
Awareness of competitor activityDesirable

Previous experience in an education and training environment
Understanding of HTML5 and JavaScript
Good analytical skills
Educated to degree level or equivalent
Understanding of assessment theory and different methods of assessment
Interest in the education sector and understanding of UK qualificationsBenefits:

23 days annual holiday (plus 4 days Xmas shutdown)
Group life scheme
Employee discount on NEC courses
Training and development opportunitiesPlease click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: Online Module Development, Systems Admin, Digital Course Development Administrator, may also be considered for this role