Operations Trainee

Recruiter
Confidential
Location
Gloucester
Salary
Competitive
Posted
11 Jun 2021
Closes
09 Jul 2021
Contract Type
Permanent
Hours
Full Time
The Role

International Timber offers an unrivalled depth and breadth of timber and timber products to the construction, joinery and manufacturing sectors. We specialise in the import, processing and distribution of softwoods and hardwoods from around the world to offer our customers throughout the UK excellent choice, value, availability and service.

Consisting of 7 sites and distributing from three quay ports we are proud to be the largest importer of timber in the UK.

Key Results Areas

Provide support to the Operations, Sales, Shipping, Manufacturing and Finance activities, e.g. Purchasing of consumable items, Site maintenance issues, transfer of enquiries to relevant person; compiling and issuing weekly KPI and control reports; Checking of POD / delivery notes and liaising with sales/credit control to minimize impact of disputes thereby enabling lower debtor days.
Maintain up to date and accurate records, in relation to Training, Periodic checks, Maintenance, Health & Safety, Tool Box.
Ensure that business controls and procedures are met in line with company policy.
Maintain effective information storage systems.
Receive and direct incoming calls /enquiries.
Maintain accurate completion of necessary administration.
Maintain appropriate communication with staff and colleagues.
Ensure safe working practices whilst conforming to company and legislative Health & Safety Standards & Responsibilities. (See section 1 SGBD Health & Safety Manual)
Make regular checks to identify risks to Health & Safety and report as necessary.
Act on or escalate details and information related to poor performance standards, and areas for business improvements and controls.
Provide prompt and accurate reports of all incidents (Including near misses).
Communicate all company policy & procedural requirements to visitors and new starters via the induction procedure.
Participate in team environment to achieve objectives.
Provide support in all other tasks as may be requested as part of the daily business needs
Maintain credit control procedures.
Contribute to improvement process.
Assist with the company stock takes when required.

Knowledge, Skills & Experience Required

Must be able to work on own initiative, be self-motivating and able to work as part of a team.
Preferably can demonstrate effective communication dealing with customers and suppliers over the phone.
Be able to demonstrate ability to use own initiative to solve problems
Working knowledge of Company procedures and organization.
Ability and willingness to learn and create new ways of working.
Must be able to demonstrate numeracy and literacy skills.
* Basic knowledge of Health & Safety principles.

Flexibility

We are an inclusive employer and keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else that makes you, you!

We believe that working in a diverse business can be more enjoyable, teams can be more innovative, and make better decisions. We already employ many fantastic people from diverse backgrounds, but we still want to do more.

So, we are on a mission to make Saint-Gobain inclusive and accessible to all, with role models for you to look up to and learn from, no matter who you are!

Flexibility:

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can't guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen