Customer Services Advisor

28000.00 - 35000.00 GBP Annual
11 Jun 2021
09 Jul 2021
Contract Type
Full Time
Chase... Update... and Chase some more....

A problem? That's not a problem???.

Does that sound like you?

Brand new purpose built facilities, how do you like the sound of that for your new office?

You will be someone who loves the buzz of manufacturing, a continuously changing environment, and you will need to have experienced this to be considered.

You enjoy running around and solving problems for your customers, you won't someone who gets easily flustered because you have the ability to remain calm under pressure!

This is a new role, an addition to the existing team, and you are being bought in to support business growth!

You won't be coming into your average customer services job, there is a lot more coordination and planning involved with this one!

You will be communicating with the shop floor to make sure that all elements of a customers order are in place before booking external transport and updating the customer.

You will be someone who is analytical in their approach, loves to solve a problem, you will be a "solution finder"

People buy off people, isn't that how the saying goes? You will be a great communicator and relationship builder, able to use these skills to keep your customer happy.

The goods you will be shipping will be going to both UK and overseas destinations, so you will need to be able to plan and have an understanding of how long product takes to get from A to B.

Although the business is part of a group you still have the feel of working for a close knit local business, everyone pulling together to achieve the best results for their customers.

These guys are supportive, promotions are a plenty, and they always search from within before bringing a new person in!

If this sounds like something you would like to hear further about and a business that you can picture yourself in please either click apply, or reach out to me on Linkedin