Customer Service Advisor

Recruiter
CRA Consulting
Location
Sheffield
Salary
18000.00 GBP Annual
Posted
11 Jun 2021
Closes
17 Jun 2021
Contract Type
Permanent
Hours
Full Time
.New Enquiries Advisor
Location: Sheffield City Centre
Salary: GBP18,000
Contract: Full Time, Permanent, 35 hours per week


CRA Legal is working with a reputable, locally renowned law firm who are looking to recruit a New Enquires Advisor. Our client is responding to an influx in workload after growth in their business. The successful candidate will have a fantastic opportunity to join a forward-thinking business who are going from strength to strength.

Role & Responsibilities:
  • Handling inbound legal enquires
  • Providing quotations
  • Setting up new enquiries / files through the case management system
  • Organising consultations and appointments for fee earners
  • Sending communications to prospective clients
  • Responding website, phone, email, social media and letter enquiries
  • Day-to-day new business admin support

Required Attributes:
  • Strong customer / client care skills
  • Ability to use IT systems (Microsoft Office, CRM / Case Management)
  • Good administrative skills

If this vacancy is of interest, please click apply. Alternatively, contact Adam Perry at CRA Consulting for further details.