HR Assistant, Cheltenham

We are Crowe U.K. LLP - one of the UK's foremost Audit, Advisory and Tax experts. We are part of Crowe Global, offering the right combination of global reach and expertise to help our clients succeed.

Purpose of the role

You will be joining and supporting the National HR team, consisting of nine other HR Professionals. Whilst the role will be based in our Cheltenham office (St James' House) you will provide support nationally to your allocated office/s. You will also be required to cover offices that you are not dedicated to in times of others' absence or due to workloads. The Firm has in excess of 1000 employees and 80 Partners, therefore the role and client base is varied and fast paced.

This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be fully committed to the administration role within HR. The role will be demanding and requires outstanding attention to detail, accuracy and professional communication, both orally and written. The successful candidate needs to work with their own initiative whilst possessing a collaborative approach.

Responsibilities

Key responsibilities include, but are not limited to:

• Support the National HR department, based in London, in a broad range of administrative duties, within your allocated office/s
• Provide administration support covering the entire employee life cycle from onboarding through to the exit interviews, processing employment changes such as probations, promotions and flexible working applications
• Accurately and comprehensively collate information in readiness for payroll reporting
• Update the payroll software and HR database with new employee and relevant change information, ensuring employee records are kept up to date and supporting documents are saved to employee files
• Ensure all workflows are actioned and reflected in the HR database, payroll software and on payroll reports in a timely fashion
• Carry out Right to Work checks for new employees and alert a senior team member of any visa queries
• Respond to all reference requests including ex-employee, mortgage and visa applications
• Process DBS checks
• Respond to work experience and intern queries
• Produce simple reports and manipulate people data
• Be the first point of contact for all HR related queries relating to your office and signpost as necessary
• Process any HR related expenses
• HR related filing/e-filing
• Provide cover for equivalent team members and their offices when they absent
• Travel to the different regional offices as require

Technical skills, experience & knowledge:

• Excellent administrative skills and experience
• Demonstrable customer service skills
• Able to analyse information quickly and respond as necessary
• Professional and personally credible
• Collaborative - able to work well with a range of people
• Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose
• An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function.
• Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times

Required Skills & Qualifications:

• Strong, demonstrable administration experience with an understanding of HR procedures
• Excellent interpersonal, oral and written communication skills
• Excellent attention to detail
• Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint
• Confident in handling and manipulating numerical data and calculations

Ideal requirements:

• Understanding/working knowledge of Access or other HR database system/s
• Experience of working in shared services and/or experience working within professional services advantageous
• Experience in payroll administration
• Ideally CIPD Level 3 qualified although not essential

Why work for Crowe U.K. LLP?

As one of the UK's leading firms of chartered accountants, we are looking for exceptional people. Our ethos is to promote our friendly, approachable and professional style as business partners, building strong and long-term relationships with our clients.

We offer you an opportunity to continue your career and work for a Firm that offers stability and knowledge. In addition you can work alongside experienced professionals who put the client at the heart of everything they do.

We want to create the best environment for our staff to thrive. We recognise the importance of offering a flexible approach to our working environment and we would be happy to discuss this with you further.

At Crowe U.K. LLP, you will find the expertise, the resources and, above all, the commitment to help you build a satisfying and rewarding career. In return we can offer you continued career development, highly competitive salaries and flexible benefits. Plus an opportunity to work for a Firm that truly values its people.

Crowe U.K. LLP is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation and believe that diversity and inclusivity are key drivers of effectiveness and in providing our clients with a quality service.

Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit.