Venues and Marketing Administrator
- Recruiter
- CMD Recruitment
- Location
- Devizes
- Salary
- 20000.00 - 20400.00 GBP Annual
- Posted
- 10 Jun 2021
- Closes
- 17 Jun 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Venues & Marketing Administrator
Devizes
Part-Time Permanent (will turn into a Full-Time role)
GBP20,400 FTE
CMD Recruitment are excited to be recruiting for a Venues and Marketing Administrator, to join their clients friendly team in Devizes.
Initially this role will be working 20 hours per week Ideally 4 hours per day Monday - Friday. With the view of it becoming a full-time role 37 hours per week August / September time.
Within this role you be responsible for providing fantastic customer service face to face for visiting clients and over the phone support for enquiries. You will also provide marketing support, liaising with external marketing/promotions company and plan marketing strategies. Other duties will include:
- Administering the day-to-day bookings, maintaining relevant records and disseminating information to all relevant staff
- Plan direct mail/email/SMS campaigns and follow up with telesales
- To maintain the content of the venues website and manage all social media content
- Joint responsibility with the office staff for the front-line reception service dealing with counter enquiries and answering incoming calls
- In the absence of the Venues Operational Manager, act as a point of contact for duty staff
- Liaising with customers over all aspects of their bookings
- Monitor and review all bookings to determine customer satisfaction
- In conjunction with the Venues Operational Manager, provide open days for the buildings and invite potential customers to the venues
- Act as first point of contact to deal with complaints from hirers
- Collation of statistical information & revenue data
- Liaising with customers and suppliers over menu, wine and bar requirements
- Carry out market research, competitor and customer surveys
- Ensure the customer's requirements for in-house catering are met
- Ensure the bookings management information system is fully up to
The right candidate will have a positive attitude, be extremely personable, well presented and have a passion for delivering the highest standard of customer care.
Skills and Experience:
- Fantastic communication skills
- Previous experience within a similar role
- Able to work as part of a team
- Flexible approach
CMD Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
CMD Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. Please apply for future roles that we advertise.