Telesales Agent

United Kingdom
11.28 GBP Annual
10 Jun 2021
12 Jun 2021
Contract Type
Full Time

Telesales Agent

Urgent requirement for an experienced target driven individual to join a leading organisation based in Belfast.

This is a full-time, ongoing temporary position.

Salary: GBP11.28 p/h

Job Purpose:

Our client is looking for inspiring Telesales Agents to join their team in Belfast. To go above and beyond to make payments painless, security simple and compliance easy for their customers. Ensuring they deliver an outstanding customer experience on every occasion, to every customer.

Essential Criteria:

  • A proven track record of working in a fast paced, target driven environment.
  • Proven track record of achieving above and beyond expected KPI's.
  • Contact Centre/Door to Door sales experience would be preferable.
  • Ability to use own initiative to manage own performance.
  • Ability to understand productivity KPI's and ability to adhere to them.
  • Exceptionally strong communication skills.
  • Resilient, Hardworking and likes to be in control of their own earnings.
  • Highly numerical and KPI driven individual.
  • An outgoing, assertive, motivational, and persuasive character.
  • Capable at working under pressure within a very fast-moving environment.

Overview of responsibilities:

  • Successfully generate appointments for field sales agents to follow up on.
  • Demonstrate continuous improvement in departmental KPIs (Productivity, appointment volume, conversion, cost per appointment).
  • Successfully handling a pipeline of customers and ensuring all communication levels are up to date and current.
  • Ensure all customer records are kept up to date accurately.
  • Ensure correct procedures are adhered to with regards call handling and dis-positioning.
  • Provide first class customer experience to potential new customers and always portray the company in a positive manner.

If interested, please send updated CV via the link below - REED Belfast

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