IT Support Technician

IT Support Technician
Exeter, Devon

About Us

With offices in Exeter, Teignmouth and Newton Abbot, Tozers Solicitors LLP is looking for an IT Support Technician to join their team in their Exeter office on a full-time basis.

With 26 partners and 140 staff across our offices, we offer unrivalled legal services to businesses and individuals, both locally and nationally.

The Benefits

- Negotiable salary dependant on experience
- Pension
- Travel loan scheme
- Charity and social responsibility scheme
- 23 days' holiday pro rata
- Extra holiday at Christmas

The Role

Working in our IT Team, you will be providing first-line technical support, dealing with helpdesk tickets and troubleshooting issues. You will also assist with the rollout of new hardware and software, provide end-user IT training and other tasks to help ensure the firm's IT systems run smoothly.

Are you knowledgeable about IT and have the communication skills and enthusiasm to pass that on?

We're looking for someone who can work as part of a team and also tackle challenges independently.

Previous experience in an IT Support role would be desirable, preferably in the legal sector.

The work of the IT Team is fast-paced and often time sensitive so you will need to be able to prioritise your tasks and work efficiently and with accuracy at all times. You will also be methodical and be able to identify and troubleshoot problems.

Communication skills are key to this role and it's important you will be able to speak to people on a level they will understand to help them with IT problems.

You will ideally have at least one qualification in IT at A Level (or equivalent) or higher, such as:

- A Level IT or Computing
- BTEC Level 3 Diploma in IT, Computing or Technical Support
- BTEC HND or HNC Diploma in IT/Computing
~ Degree level or higher

And some experience with any of the following:

- Microsoft Active Directory and Group Policy
- Microsoft Windows 10
- Microsoft Office 365
- Windows Server 2012/2016/2019
- Microsoft Exchange Online
- Microsoft Skype for Business/Teams

The closing date for applications is the 30th June 2021.

As signatories to the Law Society's Diversity and Inclusion Charter and the MINDFUL EMPLOYER initiative, Tozers LLP is committed to reflecting the society we serve and is positive about mental health in the workplace.

Other organisations may call this role IT Support Officer, IT Technical Support Officer, IT Technician, IT Support, or Desktop Support Technician.

So, if you're seeking your next challenge as an IT Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.