Motorcycle Processing Assistant
Motorcycle Processing Assistant
Based in South East Cheshire, Superbike Factory is the UK's largest buyer, seller and financier of motorbikes in the UK. The company is customer centric, and strives to deliver a leading-edge service. By putting the customer at the heart of everything we do, the business is going from strength to strength and is now looking to expand its handover team.
Key Functional Areas of Responsibility
- Providing excellent face to face Customer service.
- Ensure motorcycles have passed through our workshop and are ready for the customer to collect.
- Liaising with sales and workshop departments to meet customer expectations.
- Performing a pre-collection expectation and identifying any issues.
- Carrying out routine maintenance and minor repairs on motorcycles pre-collection.
- Ensuring the motorcycles have been cleaned to a high standard for the customers to collect.
- Managing stock to ensure motorcycles for sale are displayed in the showroom.
Professional Skills & Qualifications
- Great communication skills and able to liaise between departments.
- Excellent eye for detail, able to identify problems and resolve issues.
- Experience in a Customer Service role essential.
- Must have a flexible attitude to work.
- Basic knowledge of motorcycle maintenance.
- Able to work to tight deadlines in a customer facing environment.
- A passion for motorcycles.
Compensation & Benefits
- Competitive salary plus benefits
- Opportunity to advance your career