Lettings Officer

Lettings Officer

Northamptonshire patch visits

Full time - 37 hours per week

Permanent

£25,300

Our client is a provider of affordable housing and support services in the East Midlands. 

About the role

They are currently seeking a Lettings Officer to join their team. The main purpose of this role is to provide support in delivering a comprehensive lettings service to enable the effective management of their properties. Your main responsibilities will include:

• Working as part of a small team to facilitate the process of letting properties 
• Delivering on all aspects of the lettings, allocation and marketing function
• Coordinating and monitoring the administration of new / existing websites and data systems including uploading and maintaining web-based marketing information
• Undertaking affordability and risk assessments of applicants, carrying out viewings, allocating homes and maximising tenancy sustainability.
• Working closely with the voids team to minimise void relet times and collectively coordinating the void management process 

What they are looking for

Our client’s successful candidate will have the following skills and experience:

• Experience of working within a lettings team
• Strong customer service skills including complaint handling and coordination
• Knowledge of the lettings process for affordable / social housing
• Understanding of effective void management
• Strong communication skills
• Full driving licence and access to a vehicle for work purposes
• Experience of Rightmove, Zoopla etc would be advantageous

What they can offer in return 

In return you will benefit from 25 days annual leave (rising to 28 days with service), health cash plan (following probation), the ability to work flexibly and a Social Housing Pension Scheme.

About our client

Our client owns and manages around 5000 homes with a £23 million turnover and their mission is to “work successfully with their customers and communities to provide great services and high-quality living environments.” They pride themselves on being a forward-thinking progressive housing association reflective of what is an ever- changing sector. With housing being high on the public’s agenda, our client continues to grow.

CLOSING DATE: Your online application must be submitted by 12pm on Friday 25th June.

If you feel you have the relevant skills and experience and you don't want to miss out on this great opportunity to work with a forward thinking and wellbeing focused team, apply today as this role could close early for the right candidate.