Casework Coordinator

22763.00 GBP Annual
11 Jun 2021
09 Jul 2021
Sport & Leisure
Contract Type
Part Time

Location: Glasgow, Cambridge House - currently remote working until estimated office return in July
Contract type: 12 months fixed term
Hours 21

Salary: GBP22,763 per annum pro rata (Includes market supplement of GBP1,887 pro rata)
The actual salary for 21 hours per week is GBP13,657.80 per annum.

Could you provide advice, support, and advocacy to people in crisis as a result of their migration status?

We are looking a Casework Coordinator to join our Glasgow Refugee Support team which ensures the provision of high-quality, person-centred, advice and advocacy support for people experiencing a range of complex and crisis-related situations in the Glasgow area.

Reporting to a Refugee Support Service Manager, you'll primarily be responsible for the coordination and delivery of casework services for asylum seekers and refugees, who can be particularly vulnerable and at risk of experiencing destitution.

You'll take an inclusive approach to supporting these individuals, by providing clients with casework support. You will build strong working relationships with local agencies and charities operating in Glasgow, where individuals can be referred to for further assistance.

This is a rewarding role, requiring excellent advocacy and communication skills, the ability to work sensitively and remain calm under pressure.

Meet the team
Our Refugee Support and Restoring Family Links service in Glasgow works with a Scotland-wide remit. We work closely with sector partners to support and meet the needs of asylum seekers and refugees. We are an extremely busy service providing practical and emotional support to vulnerable refugees and asylum seekers in the region, most of whom are experiencing destitution.

Our Casework Coordinators work closely alongside fellow casework and project teams as part of a diverse and dynamic operational department.

This role might be for you if:
You've got experience delivering casework with vulnerable clients (ideally within the asylum support system), and you understand the issues relating to refugees, asylum seekers and other vulnerable migrants with the ability to effectively advocate on their behalf to realise their rights and entitlements.

You're a great communicator with the ability to adapt your communication based on the audience and you have experience providing sensitive, safe and empowering support to distressed people in vulnerable situations.

You're organised, able to plan, prioritise, monitor and manage your workload and able to support, manage and develop volunteers.

You're a team player; you're able to work as part of a team within what can sometimes be a high-pressure environment. You will have experience of cross-agency partnership and collaborative working too.

Closing date for applications is 23:59 Tuesday 22nd June 2021 with interviews anticipated from week commending 5th July 2022.

We offer a wide range of staff benefits, these include:
36 days holiday pro rata (including Bank Holidays)
Option to buy an extra 5 days annual leave
Up to 6% contributory pension
Flexible working policy

A little bit more about us
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Connecting human kindness with human crisis

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