Holidays Operation Assistant x 2

National Trust
8.91 GBP Annual
10 Jun 2021
17 Jun 2021
Contract Type
Full Time

We are looking for housekeepers/cleaners who are able to work independently, have an eye for detail and great communication skills. Preferred changeover days are Friday but with short breaks, changeover days can fall on any day except Sunday so flexibility is essential.

Rota's are issued in advance and we will try to accommodate other commitments where possible.

Pay: GBP8.91 per hour

Hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible.

What it's like to work here You will be helping to look after Ilam Bunkhouse, Ilam, Nr Ashbourne, Derbyshire.

Full Personal Protective Equipment(PPE) is provided for all teams and additional extensive measures in place to protect staff.

What you'll be doing

It's the details like this that make you such a brilliant caretaker. On change-over days, you'll make sure that everything's clean and ready for our guests to arrive. This will include making sure beds are made, the laundry's fresh and that the property is stocked up with fresh milk and flowers. We'd also like you to keep an eye out for any repairs or odd jobs that need doing. You'll also be on hand to provide a warm welcome to our visitors and to respond to any questions or queries they may have during their stay.

Assists in the management of the day to day operations, uses initiative to solve problems and ensures high levels of service, the day to day is similar to facilities management, ensuring compliance systems are kept up to date, resolving guest problems, organising contractors attendance etc, reviewing cleaning standards, placing orders. The role also provides additional help in setting up new holiday accommodation, from placing orders to unpacking and setting up new assets as well as updating accommodation guides / welcome folder information.

Please also read the full role profile, attached to this advert.

Who we're looking for

You'll be;

  • Helpful & Friendly
  • Customer focused with a positive attitude
  • Enthusiastic with a willingness to learn
  • A team player, but also can work on your own initiative
The package

Benefits for working at the National Trust:

  • Flexible working whenever possible
  • Free parking at most locations
  • Discounts in high street stores, cinemas, National Trust properties and cafes.
  • Free entry to our properties for you, a guest and your children (under 18)
  • Generous annual leave
  • Subsidised health cash plan
  • Free 24-hour support service
  • Substantial pension scheme of up to 10% basic salary
  • Training & Development tailored to you
  • Up to 5 days of paid volunteering for you.

Click here to find out more about the benefits we offer to support you.