Lead UX Designer

JP Morgan Chase
North Lanarkshire
11 Jun 2021
09 Jul 2021
Contract Type
Full Time

Lead UX Designer

We are actively seeking a local, energetic and innovative UX Product Designer to join the JP Morgan Digital Wealth Management Team in Glasgow on a temp to perm basis. You should have experience within a digital design role to be considered and must be based locally as we are only considering candidates who are looking for a permanent position longer term. Please also provide a link to your portfolio as this is required as part of the application process.

*Due to the current pandemic you will be working from home, using your own device until further notice, with a return to the office required in due course possibly on a rotational basis.*

About the Opportunity

As a Lead UX Designer, you will leverage your deep understanding of research and experience design for digital products. You'll be at the forefront of our efforts and be directly responsible for decisions that form our client and advisor experiences. This is a hands-on research and design role.

You will collaborate with a multi-disciplinary team that includes other researchers, product designers, content writers, product managers, engineers, and business partners who share your passion for delivering unique and innovative financial digital products and services of all kinds, including trading and advice platforms. In addition, this role is based in Glasgow, working directly with an international team located in Glasgow, New York, Bangalore, Singapore, Hong Kong, London and Geneva.

About You

  • You're actively involved in defining product strategy and can define a research strategy to support it
  • You love research and understand the necessity to put the user first
  • You think in terms of systems and make rational design decisions
  • You enjoy mentoring and growing other researchers and designers
  • You can create and share design direction for products based on research findings
  • You are constantly pushing your limits and searching for opportunities to become better
  • Your team collaboration and communication skills are unparalleled
  • You're passionate about user research and you place the customer's needs above your own preferences
  • You have a deep love for research and design


  • You can distill complicated problems defined through research into simple and elegant solutions
  • You have extensive knowledge of user experience research tools and techniques and know the strengths and weaknesses of each
  • You can accurately make decisions that guide the product direction with little information
  • You have an understanding of what makes an experience good or bad is critical. You can think through user problems, find reasonable solutions, mock them up in detail, and work with engineers to build them
  • You have the ability to influence others and provide thought leadership on design based on research findings
  • You're a self-starter who actively seeks ways to uncover user needs and know how to transform them into experiences
  • You have the ability to synthesize complex, interdependent, and sometimes competing needs
  • You understand the technical limitations and liberties behind your decisions and have enough chops to communicate your ideas to our engineers
  • You actively listen, hear and understand what is said and not said, with nuanced comprehension of meaning and intent
  • Bachelor's Degree or equivalent practical work experience in Research or Design
  • You have an online portfolio demonstrating superior experiences (required for application)

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