Account Manager

Account Manager

Ipswich, Suffolk

Our client, a successful manufacturing business based in Ipswich, Suffolk is looking to expand an existing Sales Department by adding an Account Manager to a growing team.

Key responsibilities include:

• Manage customer relationships.
• Manage existing accounts to increase spending with the company.
• Develop customer satisfaction leading to a sense of obligation to place further orders and ongoing business.
• Stimulate customer's needs and awareness through constant Contact - telecommunications and email.
• Manage assigned accounts in accordance with our contractual obligations.
• Maintain and update assigned customer order books and schedules on a weekly basis.
• Providing customers with essential and timely information and solutions to any delivery or quality issues that may arise.
• Attend, minute and, if required, chair review meetings for customers whose accounts you are assigned.
• Creation of proposals for existing customers, including the support and creation of labour and material estimates as required.
• Maintain and ensure that the commercial aspects of accounts held are captured and reflected within the Sales CRM system.
• Assist with sales administration duties as required and undertake any other tasks outside your normal duties that may be reasonably requested.

The ideal candidate will have:

• Effective communication skills.
• Experience in manufacturing.
• Teamwork and positive interpersonal skills.
• An eye for details, quality-focused, and results orientated.
• Working hours are Monday to Friday on a 38-hour week.

Please apply for more information and other Account Manager / Sales Administration roles in Ipswich, Suffolk.