Technical SME - Street Cleansing

Serco Plc
11 Jun 2021
12 Jun 2021
Contract Type
Full Time

Technical Subject Matter Expert - Street Cleansing

Location: Lambeth, SE24 0PY

Salary: GBP50,000-GBP55,000

37.5 hours per week, Monday to Friday

Reporting to the Regional Operations Manager, Serco has an exciting opportunity for an experienced Technical Subject Matter Expert to support the new contract mobilisation of our central London contract within Environmental Services.

The Technical SME role is a vital role in finding solutions to meet our client's needs with regards to the Street Cleansing side of the business.

Working to the priorities of the Operations Lead, you will deliver logic-based and challenge tested solutions to specified resources, undertaking analysis and due diligence to ensure our technical solution is robust, deliverable and meets specification requirements.

You will also develop, present and refine technical proposals throughout the mobilisation process to reflect challenage and continuous improvement objectives, develop written reporting to track progress within the operational work stream to be prepared to supply to the Operational Lead, Regional teams and the customer.

This role will see you attend regular customer meetings and present updated status on upcoming plans, operational milestone progress and tracking of required actions.

About You

In order to be considered for this position, you must have demonstrable experience and success in a similar role within the Street Cleansing sector.

You should be an experienced Technical Subject Matter Expert or Operations Manager from a Street Cleansing environment, with knowledge of Street Cleansing, Ancillary Services and Housing (external areas).

We are keen to hear from candidates with sound industry knowledge, the ability to understand the goals and deliver these within agreed timescales and the ability to work on multiple tasks simultaneously.

Experience in public/private sector contracting and operational delivery is essential, as well as GCSE English and Maths and a high degree of proficiency in MS Word, PowerPoint and Exel.

A Business or Environmental Science Diploma/Degree and Waste & Resources related CPD would be an advantage.

Serco are dedicated to the ongoing development of our staff and as such, this role will allow you to develop your technical and industryknowledge and skill stes, with opportunity for further operational positions and projects within Serco. We offer fantastic training and qualifications and the support of the management team to help you achieve your long term career goals.

Why Serco

Meaningful and vital work: Working within Environmental Services at Serco means that you'll play a critical role in ensuring that the communities we serve receive reliable waste management services.

A world of opportunity: It takes a diverse team to support our Environmental Services and we're big on internal progression. So whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career.

Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

  • Competitive salary
  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to our communities
  • Interesting, varied and enjoyable work
  • A company that recognises your contribution

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

We're a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on . Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco supports fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).


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