Customer service - Manufacturing

18000.00 - 23000.00 GBP Annual
10 Jun 2021
08 Jul 2021
Contract Type
Full Time
Customer Service

Location commutable from Loughborough, Leicester, Melton Mowbray, Coalville

Salary GBP18,000 to GBP23,000 DOE

Office hours Monday to Friday (vehicle is needed due to location)

The Company

My client is a recognised name in the building materials industry, with significant growth in turnover and product offering over the last 5 years this company has some ambitious growth plans. If you join this business now the options for your long-term career are endless.

The role

This is a position that has many elements to it and no two days are ever the same. You will be on the customer service - sales from line, answering incoming calls and emails. You will place orders locate stock and talk with transportation. All orders are entered onto the CRM system and must be entered with huge attention to detail. In this role you need to be able to give your full attention to the customer you are dealing with going the extra mile to full fill their needs but one eye on other tasks that you are trying to finish and coordinate.

You will also have the ability to up-sell and cross sell the companies full range of products and services.

The Candidate

This role benefits from full product and systems training so it really is all about the person.

To be successful in this role you will need to tick the following boxes

Customer Service experience from a manufacturing background- going the extra mile to exceed expectations

Confident, not rattled easy, able to deal with pressure

Ability to multitask

Good attention to detail

Confident on IT systems, word, excel, email and CRM systems

Excellent telephone manner

Able to build relationships

If you are interested in this role, please contact Natalie Chapman on (phone number removed)

Or email

Keywords, Customer Service, Customer coordinator, Sales Coordinator, Administrator, Internal Sales