Customer Services Administrator

10 Jun 2021
08 Jul 2021
Contract Type
Full Time
Customer Services Administrator

Telford, Shropshire

Temporary - circa 6 months

GBP10.00 per hour

Monday - Friday 8:30am-5:00pm

My client is looking for an experienced customer service administrator to join their busy team on a temporary basis initially for around 6 months. The primary purpose of the role is to support in the handling of all customer related issues and tasks after receipt of an order.

Responsibilities and duties will include, but not limited to:

* Handle customer correspondence via phone and email

* Monitor customer service email inbox and allocate emails accordingly

* Validate new sales order by checking detail

* Updating the CRM database with address and/or contact changes

* Monitor order progress on system; late orders; on hold orders etc.

* Provide reception cover as required

* Adhoc administrative tasks to support the department as needed

Skills and Experience

* Previous office-based experience, ideally in a similar role

* Excellent communication skills, both over the telephone and written

* Attention to detail

* Able to work in a fast paced and responsive environment

* Flexible, helpful attitude, teamwork orientated

The application process:

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: SW24089

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