Estimator & Quantity Surveyor
- Recruiter
- Confidential
- Location
- Lincoln
- Salary
- 25000.00 - 35000.00 GBP Annual + Bonus
- Posted
- 10 Jun 2021
- Closes
- 08 Jul 2021
- Sectors
- Construction & Skilled Trades, Surveying
- Contract Type
- Permanent
- Hours
- Full Time
Position: Estimator & Quantity Surveyor
Contract: Permanent
Location: Lincoln
Salary: GBP25,000 - GBP35,000 + Bonus
Our client is an established and reputable company providing and installing a premium product in both the residential and commercial sectors across Lincolnshire. With over 50 years in the industry they boast a client bank including schools, colleges, universities, hospitals, local authorities and main contractors including loyal and returning residential customers, for whom they work for on a formal and informal partnering basis.
They boast low staff turnover and high levels of employee satisfaction and pride themselves on providing a consultative service with an emphasis on quality and customer experience.
Due to continued success and organic growth an opportunity has arisen for an experienced Project Manager / Quantity Surveyor with estimating experience to join the team.
KEY RESPONSIBILITIES
* Manage key client accounts
* Project manage from quotation through to completed installation
* Provide a full site survey and measuring service
* Ensure to meet clients program requirements and deadlines
* To liaise with a range of clients and stakeholders to ensure the best quality materials and service at all times.
* To support the accurate and efficient dispatch of cut plans.
* Must be proficient in all software applications, CAD and possess a good understanding and demonstrate experience of estimating/measuring, good understanding of metrics customer service and flooring knowledge across all areas of business.
* Create accurate and concise floor plans for the fitters.
* Ability to foresee potential issues when surveying in domestic and commercial properties
* The ability to allocate the right time for each job detailing each area.
* Respond to all aspects of customer service and fitting enquiries.
* As an estimator, you could be estimating for projects as varied as a school, shopping centre, residential area, bars and restaurants and variation of sized homes regionally.
* Presenting quotes to clients and answering their questions.
* Deal with email and telephone queries from customers and follow-up as appropriate.
* Provide product specific information to customers regarding their potential orders, or to support in the case of product changes and upselling.
* Responding to all queries efficiently and effectively, displaying excellent customer services skills and maintaining a 'can do' attitude at all times.
* Act as a liaison between the Sales Team, Customers and Fitting Team to ensure that all orders are dispatched in a timely fashion, updating customers as required and providing day to day support.
* Ensure that all information is accurate and robust within all systems and databases.
* Provide effective leadership and management to the Fitting team ensuring support, guidance and information is given at all times.
REQUIREMENTS
* Relevant experience from a similar background
* GCSEs or equivalent, further education in engineering, construction, or surveying
* Excellent customer service, communication and negotiation skills.
* Attention to detail and accuracy with a high proficiency in numeracy.
* Be well organised and systematic in approach to administrative functions.
* Take the initiative and a solution orientated approach when resolving queries/problems.
* Prepared to work flexibly according to the needs of the business.
* Able to undertake project management and to work under pressure and to deadlines
* Commercially and domestically aware of the flooring industry
* Excellent at problem solving and can demonstrate business cases
Contract: Permanent
Location: Lincoln
Salary: GBP25,000 - GBP35,000 + Bonus
Our client is an established and reputable company providing and installing a premium product in both the residential and commercial sectors across Lincolnshire. With over 50 years in the industry they boast a client bank including schools, colleges, universities, hospitals, local authorities and main contractors including loyal and returning residential customers, for whom they work for on a formal and informal partnering basis.
They boast low staff turnover and high levels of employee satisfaction and pride themselves on providing a consultative service with an emphasis on quality and customer experience.
Due to continued success and organic growth an opportunity has arisen for an experienced Project Manager / Quantity Surveyor with estimating experience to join the team.
KEY RESPONSIBILITIES
* Manage key client accounts
* Project manage from quotation through to completed installation
* Provide a full site survey and measuring service
* Ensure to meet clients program requirements and deadlines
* To liaise with a range of clients and stakeholders to ensure the best quality materials and service at all times.
* To support the accurate and efficient dispatch of cut plans.
* Must be proficient in all software applications, CAD and possess a good understanding and demonstrate experience of estimating/measuring, good understanding of metrics customer service and flooring knowledge across all areas of business.
* Create accurate and concise floor plans for the fitters.
* Ability to foresee potential issues when surveying in domestic and commercial properties
* The ability to allocate the right time for each job detailing each area.
* Respond to all aspects of customer service and fitting enquiries.
* As an estimator, you could be estimating for projects as varied as a school, shopping centre, residential area, bars and restaurants and variation of sized homes regionally.
* Presenting quotes to clients and answering their questions.
* Deal with email and telephone queries from customers and follow-up as appropriate.
* Provide product specific information to customers regarding their potential orders, or to support in the case of product changes and upselling.
* Responding to all queries efficiently and effectively, displaying excellent customer services skills and maintaining a 'can do' attitude at all times.
* Act as a liaison between the Sales Team, Customers and Fitting Team to ensure that all orders are dispatched in a timely fashion, updating customers as required and providing day to day support.
* Ensure that all information is accurate and robust within all systems and databases.
* Provide effective leadership and management to the Fitting team ensuring support, guidance and information is given at all times.
REQUIREMENTS
* Relevant experience from a similar background
* GCSEs or equivalent, further education in engineering, construction, or surveying
* Excellent customer service, communication and negotiation skills.
* Attention to detail and accuracy with a high proficiency in numeracy.
* Be well organised and systematic in approach to administrative functions.
* Take the initiative and a solution orientated approach when resolving queries/problems.
* Prepared to work flexibly according to the needs of the business.
* Able to undertake project management and to work under pressure and to deadlines
* Commercially and domestically aware of the flooring industry
* Excellent at problem solving and can demonstrate business cases