Quality Compliance Manager

South Shields
32000.00 - 40000.00 GBP Annual + benefits
10 Jun 2021
08 Jul 2021
Contract Type
Full Time
This is a permanent role with a training organisation in the North East of England

Role overview:

To have overall responsibility for quality of provision and quality improvement. To plan, develop and conduct rigorous audit checks, both internally and with subcontractors, contribute to strategic/operational plans and implement organisational processes to ensure total compliance with external bodies and funders.

Quality and Compliance Responsibilities

* To develop and implement company policies and procedures in relation to ISO 9001 and funding requirements.

* To develop and manage the quality team.

* To monitor the quality and timely submission of paperwork relating to all contracts including carrying out 'spot' checks.

* To collate and produce accurate and timely management information, ensuring effective use of MIS system.

* To support the organisation in producing a robust SAR/QIP and ensure relevant actions are implemented.

* To ensure ILR and other statutory data returns/claims are generated, validated and submitted.

* To develop an internal audit calendar, administer the associated activities, collate findings, produce management reports and take responsibility for the implementation of agreed actions as appropriate.

* To ensure timely completion and submission of all invoices relating to the training department, reconciling values against ILR data.

* To analyse feedback from learners and monitor quality of delivery within the programmes on offer and report changes in quality and compliance trends to the Head of Operations.

* To lead and manage inspections and audits conducted by external agencies, and deal with any action points.

* To work alongside Awarding Organisations to submit new centre and qualification approvals, and complete centre quality activity as required.

* To represent the company at relevant meetings with prime contract holders.

* To oversee accurate and timely registration and certification of learners.

* To carry out observations to meet awarding organisation requirements.

* To check the compilation of e-portfolios and to monitor their quality of evidence.

* To be responsible for monitoring and tracking the assessment and verification procedure.

* To ensure own training and development, including CPD, is up to date and compliant with relevant professional bodies.

Cross-cutting organisational responsibilities:

* Keep up to date with the latest initiatives, funding streams, legislation and labour market intelligence.

* Work closely with internal customers.

* Open communication with colleagues at this training organisation

* To maintain the highest professional standards in accordance with the policies of the organisation.

* To support the organisation's commitment to safeguarding and promoting the welfare of children, young adults and vulnerable adults.

Lead IQA

* To lead in the delivery of high-quality learning and qualifications to learners and provide robust IQA processes for Apprenticeships and skills.

* Motivate and develop a small team of IQA's to ensure learners achieve their planned learning aim and make progression.

* To manage and where required internally verify all qualifications within the scope of area of responsibility.

* To ensure all IQAs produce sampling plans for internal verification in line with company policy.

* To set up, prepare and minute standardisation meetings per quarter.

* To ensure qualification units chosen meet the full qualification and where appropriate its standard.

* Ensure that all assessors/trainers/tutors meet minimum requirements for vocational competence, CVs,Certificates and on-going CPD.

* To confirm Schemes of Work and Lesson Plans meet the requirements of the awarding organisation and funding guidelines for each component of the learner journey.

Integritas Education Recruitment Ltd is acting as an employment business for this position. If you are successful, Integritas is required to see evidence of your Right to Work in the UK; in addition to you applying for an enhanced DBS Certificate should you not already hold a suitable certificate registered on the DBS Update Service. The position is subject to agreement to Terms and Conditions and suitable application and reference process. As a result of the volume of applications we are currently receiving we regret that we may be unable to respond with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion