Operations Manager Office Manager

REED are exclusively working with a fantastic company in Norwich, recruiting for the position of Operations Manager.

Permanent, part time position, working 3 days per week (potential flexibility on which days however a Monday will be included)

Within the role you will directly support the Managing Director with the day to day running of the business. This will include:

Personnel

- Ensuring that new starters are inducted and all relevant paperwork is received/completed, including contracts, staff handbook, etc

- Processing all necessary HR documents to staff

- Making sure all HR policies are up to date and in place, and communicated to staff, enhancing and developing policies.

- Preparing rota's

Marketing

- Strategic planning and marketing of the business

- Planning advertisements/advertorials in local prominent publications

- Proof reading

- Assisting with flow of product placement and finding opportunities for free placements

- Event/sale promotion planning with the team

Business Development

- Exploring new opportunities for PGI team

- Developing new contacts

- Attending networking events

H&S

- Keeping certificates up to date

- Ensuring Risk Assessments are completed in a timely fashion and signed off

- Ensuring that all inspections/maintenance agreements are up to date and completed in accordance with H&S requirements

General

- Providing reporting as required by the MD

- Contract renewals with utility providers, servicing engineers etc

- Producing sales reports/comparisons, overseeing year end stock take

Financial

- Online banking transactions

- Financial data entry including bank payments, credit card payments and expenses entered into Xero

- Monthly and Yearly reporting

- Annual review and purchasing of business insurance policies

- Annual Budgets

- Produce annual commission structure proposal to be agreed with MD

Salary of GBP15,000 - GBP21,000 dependant on experience (Full time equivalent salary of GBP25,000 - GBP35,000)

Annual leave

Inclusive and friendly working environment

Requirements

Existing relevant experience within Operations/Office Management

Experience across both smaller and larger organisations ideally

Personal skills and ability to work well with others, maintain a level of authority but remain approachable and welcoming

Great use of initiative and forward planning skills

Commercial awareness and able to contribute ideas for business improvement

Strong problem solving

High levels of attention to detail and accuracy

Client relations skills and excellent communication

Please apply online with your up-to-date CV if you're interested.