Ground Worker & Multi Trades

Recruiter
Confidential
Location
Lancashire
Salary
van, tools, phone, laptop
Posted
10 Jun 2021
Closes
08 Jul 2021
Contract Type
Temporary
Hours
Full Time
Our Clients are a leader Social Housing across the UK & we are currently looking for a temporary ongoing Ground worker to work across the Greater Manchester area, working on empty, void & occupied social housing projects.

You will receive a company vehicle & all associated tolls & materials to undertake the role effectively & must be experienced in a range of skills in order to carry out the works required in full. The hourly rate is GBP13.27 & will be ongoing until October 2021 at the very earliest but could last longer.

Essential:

Demonstrable competence within required primary trade.
Skills and experience, enough to enable the completion of repairs at the first visit
(first time fix).
Experience of working in a customer focused environment within agreed performance targets.
Proven ability to work methodically, follow agreed procedures and accurately record data and information.
Experience of self-delivery & work with minimal supervision and demonstrate organisational and time management
Decision making and solve problems seeking any advice required.
Carry out all tasks and lifting of weights in accordance with Health and Safety guidelines.
Experience of working within the social housing sector.Qualifications

NVQ Level 2 (City & Guilds) Groundwork and General or equivalent recognised in the required trade.Key Responsibilities:

Deliver high standards of flagging, fencing, drainage and general grounds maintenance.
Removal of debris and carrying out minor brickwork .
Carry out associated activities within acceptable quality standards to support Company KPIs for a first time fix.
Contribute to the delivery of a great customer service and the achievement of operational KPIs.
Provide accurate working information on operational activities, electronically or otherwise, in accordance with legislative and company requirements and procedures.
Assess risks prior to carrying out work and take appropriate Health and Safety measures to ensure personal safety and the safety of our customers and colleagues.
Take personal responsibility for the condition and appearance of the Company vehicle to ensure it complies with regulatory and Company standards
Ensure that accurate records are kept of van stock so that stock levels are appropriately maintained
Ensure all plant and equipment is fully functional, appropriately maintained and certificated with defects reported and waste materials disposed of correctly.
Support the protection and safety of our customers by ensuring safeguarding procedures are followed and safeguarding concerns are appropriately identified, monitored and reported.

Key Outcomes:

Compliance with current legislative guidelines, company procedures, policies and standards.
Delivery of all services in line with customer service standards and good working practice.
Near misses and RIDDOR reportable accidents are recorded in an accurate and timely manner.
Company KPI for first time fix of repairs is met or exceeded.
Achievement of key performance and productivity indicators.
Increased customer satisfaction in areas of service delivery responsibility.
Effective team working with colleagues and external agencies to ensure any operational difficulties are escalated.
Works are completed within budget and in line with business requirements.
Safeguarding concerns, suspicions or allegations of abuse are appropriatelyJayne

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