Vault Officer

11.55 - 12.15 GBP Hourly
10 Jun 2021
08 Jul 2021
Engineering, Defence
Contract Type
Full Time
The world's leading global, integrated security company, specialising in the provision of security services and solutions to customers is looking for a Vault Officer to join its team based in Inverness. This is a permanent full time position offering a pay rate of GBP11.55 in first 6 months / GBP11.85 after 6 months / GBP12.15 after 1 year. You will also receive benefits including uniform, pension, up to 25 days annual leave, employee assistance programme, life assurance, bank holiday payment (if worked), flexible working policies, paid overtime, we care; 24/7 access to online GP, mental health support and virtual wellbeing.

With the extensive history, at the company, they know a thing or two about security and keeping money safe, handling the majority of the cash that goes through the UK's banks, and a third of the UK's total cash spend. From family florists to national coffee chains, the company collect cash for over 4,500 businesses of every size in the UK. This makes them the largest cash collection organisation in the country. Thie success as a business is a result of its service and expertise. Their service and expertise is driven by its people. They are dedicated to recruiting the Best People and that all starts right here with You.

Currently there are a number of opportunities for Vault Officers to join the team and be a part of their continued success. As a Vault Officer you will be at the very heart of operation. Your primary responsibility will be all aspects of security and operations of the vaults including security and traceability of cash containers (including notes and coins) entering, within and leaving the vault department. You will also need to work within the company procedural guidelines to ensure a high quality of service is consistently maintained with optimum efficiency. Due to the nature of the industry in which the company operate, you will need to be confident working to stringent procedures within a highly regulated environment. This will ensure that service remains superior and that customers' requirements are met with optimum efficiency.

Your responsibilities will include:

Operate in receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading/unloading of CIT, ATM and Trunker vehicles.
Carry out daily Vault Audits, identifying and investigating discrepancies and report to management as necessary.
Be aware of health and safety issues and ensure all staff are able to work in a safe manner.
Control exit and entry of vehicles to loading bay(s) and branch where applicable.
Must always adhere to Operational Standing Orders.
Complete all necessary paperwork and ensure records are retained and stored correctly.
Carry out any other duties that are deemed reasonable.
Liaise with other departments, branches, customers and suppliers, as appropriate, to resolve issues and maintain service.
Follow company procedures to ensure the security of cash, valuables, staff and premises is maintained at all times.
Ensure 5S standards are consistently reviewed and adhered to.
Responsible for opening and closing of the vaults both routinely and in an emergency using appropriate security measures.
Using a computerised system (Viper) to ensure an audit trail for all cash/containers is maintained at all times.
Prepare consignments of customer funds for dispatch to vehicles.
Full and proper use of mechanical handling equipment.
Undertake training activities as required.
Issue, receive and maintain security of all keys held within the secure area .
Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches.

This job description will be subject to change in accordance with operational developments and the job holder's expertise.

The successful Vault Officer will have the following skills and experience:


Able to pass a CRB check either obtained by DBS/Disclosure of Scotland or SIA Licence.
Checkable 10 year employment/unemployment/educational history.
Must be able to communicate with customers and colleagues in English.
Must be able to pass a personal credit and ID check.
Ability to follow laid down company procedures/instructions.
Ability to work to deadlines.
Flexible and helpful.
Focused on delivery of customer service.
Heavy lifting involved
Willing to undergo an airport style search when entering and leaving our premises
Must be comfortable working within a secure, confined and highly regulated environment.
Willing to undertake shift work


Effective communication skills at all levels.
Basic IT competence.
Able to work as part of a team player.
Security conscious.
Ability to work in a security confined environment.

This role will be subject to screening including but not limited to a criminal record check, credit check and 10 year background check. In addition, this role will be subject to a medical review which may include a medical assessment with an occupational health practitioner.

If this opportunity is of interest then we want to hear from you. Please click the "Apply Now" button to submit your formal application.

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