Service Administrator
- Recruiter
- Confidential
- Location
- Borehamwood
- Salary
- Competitive
- Posted
- 10 Jun 2021
- Closes
- 08 Jul 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Service Administrator for Leading Client in Borehamwood
Working Monday -Friday 8.30am- 5.30pm
Our client is looking for an experienced Administrator to work with a team of four Planners providing full administrative support. You must have at least 2 years recent office administration experience and be computer literate with excellent Multi tasking skills.
Key requirements:
Customer focused with the ability to build strong relationships both internally and externally
Self-motivated and focused
Must be computer literate
Enjoys a project and finishing it through to the end while meeting expectations
Driven and motivated to progress and learn
Adaptable on taking on tasks out of their set role
High level of data input
Responsibilities
First point of contact for incoming calls and taking the required actions
Monitoring all emails and taking necessary actions or communicating to individuals to resolve queries
Produce daily and monthly internally and external reports ensuring they are accurate and in line with the agreed SLA
Ensure all customer external portals are updated daily
Providing communication to specific team members on open reactive jobs, SLA and chasing for ETA's
Updating and closing completed jobs
Ensuring specific certificates/reports are uploaded in line with legal requirements and customer expectations
If you feel you have the right skills and experience for this role and want to work as part of a fantastic team please send your cv to us ASAP
Working Monday -Friday 8.30am- 5.30pm
Our client is looking for an experienced Administrator to work with a team of four Planners providing full administrative support. You must have at least 2 years recent office administration experience and be computer literate with excellent Multi tasking skills.
Key requirements:
Customer focused with the ability to build strong relationships both internally and externally
Self-motivated and focused
Must be computer literate
Enjoys a project and finishing it through to the end while meeting expectations
Driven and motivated to progress and learn
Adaptable on taking on tasks out of their set role
High level of data input
Responsibilities
First point of contact for incoming calls and taking the required actions
Monitoring all emails and taking necessary actions or communicating to individuals to resolve queries
Produce daily and monthly internally and external reports ensuring they are accurate and in line with the agreed SLA
Ensure all customer external portals are updated daily
Providing communication to specific team members on open reactive jobs, SLA and chasing for ETA's
Updating and closing completed jobs
Ensuring specific certificates/reports are uploaded in line with legal requirements and customer expectations
If you feel you have the right skills and experience for this role and want to work as part of a fantastic team please send your cv to us ASAP