Showroom Host - Part-Time

Showroom Host

Working hours: Tuesday - Friday, 1pm - 6pm + Saturday 9am - 5pm

Stephen James BMW & MINI is looking for a friendly & professional Showroom Host who will welcome and assist our customers with their visit. This is a great opportunity to join our prestigious Enfield centre and follow a career with the most forward-thinking brands in the automotive industry.


What you'll be doing:

As the Showroom Host, you will be the first point of contact responsible for meeting, greeting & assisting all customers who visit the centre. You will be attentive to each visitor, quickly understanding their needs and helping to deliver a bespoke customer experience. You will be a brand ambassador and share our excitement for everything MINI and BMW.

Responsibilities

• To be friendly, professional and welcoming at all times
• To provide a bespoke attentive customer experience by understanding the customer requirements and managing their visit by directing them to the right department/ person
• To be proactive and organised, taking responsibility for general administration.
• To occasionally deal with the telephone overflow by answering calls professionally and taking accurate messages that are given out in a timely, manner
• To manage the customer waiting area by keeping customers updated, offering refreshments and ensuring they are comfortable and well looked after
• To keep the reception and waiting areas tidy and presentable

Your experience/skills

• To be friendly, professional and welcoming with a passion for customer service
• To have excellent communication, especially confident face to face and will enjoy customer interaction
• To have excellent organisation and administration skills, with a passion for detail

Who are we?

Stephen James Group is an established authorised BMW and MINI franchise with dealerships in North and South East London and Kent. As an employee-owned company, our staff hold to our 5 Core Values of providing Unrivalled Service to customers and colleagues, Unquestionable Honesty, People Obsession, Outrageous Creativity and Giving Back to the community with the ultimate aim of treating our customers and colleagues like gold.

Benefits:

Your hard work will be rewarded with 23 days' annual holiday plus bank holidays/exceptional working environment/discount schemes with popular high street retailers/Pension scheme & life assurance/Car hire scheme/Cycle to work scheme/Discounted servicing and access to bespoke training courses.

If Showroom Host is the role for you, click apply to start your new career.