Housing Officer

12.00 - 15.00 GBP Hourly + holiday
10 Jun 2021
08 Jul 2021
Contract Type
Full Time
Housing Officer

Up to GBP15.00 per hour + holiday (depending on experience)

Cirencester, Gloucestershire

Temporary Assignment for 2-3 Months

Are you an experienced Housing Officer? Are you seeking a new temporary assignment in the Cirencester area and immediately available? If so, then get in touch with CMD today!

My client is currently seeking an experienced Housing Officer to join their dedicated and busy team in Cirencester. You will support the delivery of personable, high-quality customer service to tenants and leaseholders by providing customer service relationship management, complaint and case management.

The role:

Answer phones and respond to customer contacts
Receiving, initiating and recording actions and cases
Identify and offer signposting options
Receive and record changes to tenancies
Assisting with administration of voids, waiting lists and allocations
Prepare and file letters, notices, statements etc
Run regular reports and conduct analysisPerson specification:

Previous experience working for a registered housing provider or similar
Recognised Housing qualification is advantageous
Knowledge of welfare benefit and Housing Ombudsman complaint code
Empathetic, calm and patient approach
Clean driving licence and access to own vehicleBenefits:

Monday to Friday 37 hours per week - start/finish times flexible
Free parking on site
Immediate startCMD Recruitment endeavour to respond to all applicants via email or phone to inform you of the outcome of your application