Assistant Housing Officer
- Recruiter
- Confidential
- Location
- Birmingham
- Salary
- Competitive
- Posted
- 10 Jun 2021
- Closes
- 27 Jun 2021
- Sectors
- Health, Nursing & Social Care, Housing
- Contract Type
- Temporary
- Hours
- Full Time
Job Title: Assistant Housing Officer (3 Month Contract - at least)
Salary: GBP9.00 p/h
Location: (B31) Northfield Neighbourhood Office
Working Week: Mon - Fri, 36.50 hour week
Birmingham City Council are looking to recruit 3x Assistant Housing Officer's to assist the Housing Officer in delivering a consistent, excellent, reliable, customer focused Housing Management, undertaking the full range of housing management duties which may vary according to the size and profile of the area.
Duties & Responsibilities
* Investigate and respond to complaints and enquiries within corporate standards and timescales.
* Assist with the investigation and response to public liability claims, complaints and enquiries and provide reports to the housing officer using relevant case management systems.
* Assist with the carrying out of surveys, site visits and inspections, collation of data and production and presentation of reports.
* Undertake programmed and responsive tenancy visits to BCC properties as directed.
* Will attend meetings with customer groups to help assess the ongoing requirements of the housing service and determine appropriate actions to respond to findings.
Skills & Experience
* Experience in a similar role is preferred, but not essential.
* An up to date knowledge and understanding of housing landlord and tenant policy and procedures where pertinent to the role.
* Understanding of and ability to comply with relevant legislation including health and safety and equality in service delivery, service provision and employment.
* Good written and verbal communication skills.
* Ability to use and interrogate IT equipment and able to use packages such as Microsoft Word, Excel, PowerPoint.
Contact
Please submit your CV via the advert and one of the team, at HancoxRead Recruitment, will be in touch
Salary: GBP9.00 p/h
Location: (B31) Northfield Neighbourhood Office
Working Week: Mon - Fri, 36.50 hour week
Birmingham City Council are looking to recruit 3x Assistant Housing Officer's to assist the Housing Officer in delivering a consistent, excellent, reliable, customer focused Housing Management, undertaking the full range of housing management duties which may vary according to the size and profile of the area.
Duties & Responsibilities
* Investigate and respond to complaints and enquiries within corporate standards and timescales.
* Assist with the investigation and response to public liability claims, complaints and enquiries and provide reports to the housing officer using relevant case management systems.
* Assist with the carrying out of surveys, site visits and inspections, collation of data and production and presentation of reports.
* Undertake programmed and responsive tenancy visits to BCC properties as directed.
* Will attend meetings with customer groups to help assess the ongoing requirements of the housing service and determine appropriate actions to respond to findings.
Skills & Experience
* Experience in a similar role is preferred, but not essential.
* An up to date knowledge and understanding of housing landlord and tenant policy and procedures where pertinent to the role.
* Understanding of and ability to comply with relevant legislation including health and safety and equality in service delivery, service provision and employment.
* Good written and verbal communication skills.
* Ability to use and interrogate IT equipment and able to use packages such as Microsoft Word, Excel, PowerPoint.
Contact
Please submit your CV via the advert and one of the team, at HancoxRead Recruitment, will be in touch