1st line IT support
- Recruiter
- Confidential
- Location
- Stoke-on-Trent
- Salary
- Competitive
- Posted
- 09 Jun 2021
- Closes
- 07 Jul 2021
- Sectors
- IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
If you love all things tech AND customer service, then we want to hear from you. As a Helpdesk Engineer you will provide technical support for customers and employees.
Your role will involve setting up new users and installing and configuring mobile devices. You will also manage any issues surrounding cloud technologies, windows server, Mac architecture and networks, whilst also offering general user support.
For this role you'll have all round IT support experience and be confident with Apple and Microsoft devices. This also includes experience in Active Directory, DNS, switches, routers, firewalls and Microsoft technology stack.
Of course, customer service will also be at the heart of everything you do.
Salary: Competitive
Location: Stoke-On-Trent
Benefits: 25 days annual leave plus bank holidays, pension schemes, healthcare, life cover, incentive schemes, etc
If you're confident managing first line support queries, and have a strong technical background apply today!
Keywords: 1st Line Support, Helpdesk Agent, Technical Support, Service Desk, IT Support, Active Directory, Mac, Windows, etc
Your role will involve setting up new users and installing and configuring mobile devices. You will also manage any issues surrounding cloud technologies, windows server, Mac architecture and networks, whilst also offering general user support.
For this role you'll have all round IT support experience and be confident with Apple and Microsoft devices. This also includes experience in Active Directory, DNS, switches, routers, firewalls and Microsoft technology stack.
Of course, customer service will also be at the heart of everything you do.
Salary: Competitive
Location: Stoke-On-Trent
Benefits: 25 days annual leave plus bank holidays, pension schemes, healthcare, life cover, incentive schemes, etc
If you're confident managing first line support queries, and have a strong technical background apply today!
Keywords: 1st Line Support, Helpdesk Agent, Technical Support, Service Desk, IT Support, Active Directory, Mac, Windows, etc