Customer Service Advisor
- Recruiter
- Manpower
- Location
- Ashby-De-La-Zouch
- Salary
- 18532.80 GBP Annual
- Posted
- 09 Jun 2021
- Closes
- 16 Jun 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service Advisor
Salary: : GBP18,532.80, overtime available
Location: Ashby-de-la-Zouch, LE65 1JF
Permanent, 40 hours per week. Full flexibility between 8am - 10pm Monday to Sunday
Permanent roles are available now for Customer Service Advisors who can work at home, with sight to return to the office in future. You'll represent a high-profile client, with an exceptional reputation in their industry, and serve their customers to the highest standards.
In this role you will be handling calls from the UK general public. You will become a specialist in effectively resolving incidents and queries, building fantastic relationships whilst delivering excellent customer service.
What you'll need to do:
- Act as the primary point of contact for callers, resolving enquiries quickly and efficiently
- Seek to resolve customer queries at the first point of contact where possible
- Record information accurately into our database using the software we provide
- Deliver a service where patience, empathy and building rapport are central
What we'll need from you:
- Customer Service experience in a target driven environment
- Strong communication skills - both written and verbal
- Dedication to providing a brilliant service for our customers
- Ability to provide information, quickly and clearly
- A can-do attitude and a real passion for supporting people
- PC skills, and the ability to navigate multiple systems competently
Successful candidates receive:
- 23 days holiday plus 8 days bank holiday
- Full training across 3 weeks
- Potential to progress your career further with Manpower via our client requirements
If you are interested, please don't hesitate to apply now and our team will be in touch.
Manpower are an equal opportunities employer and welcome applications from all sections of the community.