Product Manager

NHBC has an amazing opportunity for a Product Manager to join their Underwriting team based in Milton Keynes. The role of Product Manager is to develop and maintain the strategic plan for NHBC's core Buildmark and associated insurance products. In addition, the role leads the successful management of NHBC's insurance portfolio product lifecycle to ensure NHBC maintains effective product governance, insurance profitability and provides innovative solutions to meet market and customer needs to gain commercial and competitive advantage.

About the role

Strategy

Work with the Insight Manager to define market research programmes.

Utilise market and customer research and scanning to determine threats, opportunities and competitor propositions and determine customer need.

Develop and maintain a compelling product strategy, gaining approval and buy in for it across the business.

Maintain key customer relationships to inform product strategy.

Develop and implement insurance product pricing strategy.

Product Definition

Translate customer requirements into innovative and creative market leading product propositions and where appropriate develop business cases for change and investment.

Manage the product lifecycle from strategic planning to tactical activity.

Ensure the product meets compliance and regulatory needs, including IDD.

Lead and manage product development programmes, specifying service delivery requirements across the business, including cross functional processes and support systems.

Ensure products are in line with NHBC business and brand strategy.

Work closely with delivery partners such as operational teams, business change, marketing, IT

Communication

Be an internal and external evangelist for the product set, including effective communications materials.

Develop and manage product and service delivery training programmes with marketing, relationships and sales staff and operational teams.

Stakeholder management, building relationships across the business and with key partners.

Product Marketing

Manage the marketing mix for the product to ensure business objectives are met.

Work with the Marketing Managers to ensure delivery of the marketing and product introduction plans.

Work closely with the Finance, Insurance and Pricing analysis teams to recommend pricing strategy.

Product Performance

Monitor product performance against objectives, report and make change recommendations as required.

About you

Demonstrable experience in developing and communicating insurance policy expertise.

Proven experience and expertise in a product management role, preferably having managed a product or service portfolio in a B2B or financial services environment.

Understanding of product management principles, including lifecycle management, pricing methodologies, product development and introduction

Excellent programme management, group facilitation and communication skills

Ability to write and deliver training courses and materials.

Ideally a graduate with a chartered business or marketing qualification

Excellent relationship and stakeholder management skills

Knowledge and experience of the financial services sector

Salary & Benefits

GBP48,500.00 - GBP52,500.00 per annum (depending on experience)

Up to 10% performance related bonus.

26 days pa annual leave with option to purchase one additional week per year.

Pension scheme to Pension Mark Plus standards (up to 10.5% of salary employer contribution).

Equalised Paternity, Maternity and Adoption Leave.

Life assurance of 4 x salary.

Subsidised private medical insurance.

Cycle purchase scheme.

High street discounts and preferential gym rates.

Employee assistance programme.

As part of our commitment to reducing our carbon footprint hybrid and electric cars are part of our company car range - once eligibility is reached this option will be available to you if your role requires a company car.

Why NHBC?

Apart from working with great colleagues who are passionate about what they do, we pride ourselves on developing individuals to achieve their full potential and offer exceptional personal development and career progression opportunities. We also support, sponsor and pay for training and membership to relevant professional organisations. All necessary equipment and other allowances associated with working from home will be provided.

Always happy to talk flexible working

We encourage employees to work flexibly in different ways including home working, field working and both formal and informal flexible working arrangements. We don't promise we can offer you what you want, but we are always happy to talk flexible working. In the interview process we'll discuss this more with you.

Diversity and Inclusion

NHBC is committed to equal opportunities for all. We are a signatory to the Armed Forces Covenant and the Women in Finance Charter. Our inclusive culture helps us to maintain competitive advantage as we aim to attract people from diverse backgrounds to complement our team. Underlying our overall commitment to equality is the fundamental belief in the right of all employees and customers to be treated with dignity and respect and to be guaranteed freedom from discrimination.

Our Values

Excellent - Proud and professional in all that we do.

Connected - Collaborating, sharing and achieving success as a team.

Human - Challenging, supporting and respecting each other.

Progressive - Inspired by possibilities, learning and adapting together.

*Closing Date: Friday 4th June 2021