Domestic Abuse Support Coordinator

Nottingham Community Housing Association Ltd
Ollerton, Newark
£21,555 - £25,668 per annum
10 Jun 2021
30 Jun 2021
Contract Type
Full Time

Domestic Abuse Support Coordinator

Location: Nottingham, Ollerton, Loughborough or Derbyshire - To Cover East Midlands

Fixed Term for 12 months

Salary: £21,555 - £25,668 per annum

Hours: 37 per week, full time


Do you want a role where no two days are the same, where every day you can go to work knowing you’re making a vital difference to someone’s life? Have you got an understanding of domestic abuse and the impact this can have on individuals living with or fleeing abuse?


As our Domestic Abuse Coordinator, you will join NCHA's Customer Support Team and provide initial risk management, safety planning, support advice and referrals to MARAC (where appropriate) and local specialist domestic abuse services, presenting customer cases at MARAC and other statutory meetings. You’ll support colleagues across NCHA to recognise and respond to cases of domestic abuse that affect our customers.


The post can be based at Nottingham, Ollerton, Loughborough or Derbyshire – whatever suits you best! The post will be covering the East Midlands so travel across the region is part of the role. Core hours will be Monday to Friday 9am to 5pm, but flexibility is required.


So what will you be doing?

You’ll support customers in the initial stages after abuse is disclosed before they choose to secure support from local DA agencies; refer customers to local DA services, working with local authorities and NCHA colleagues to coordinate target hardening measures and/or property transfers where appropriate. Establishing partnership working with local authorities and specialist services across the East Midlands will be a core part of the role.


Who are we looking for?

You will have experience of working with people affected by domestic abuse. You will have a sound working knowledge of using the DASH risk assessment and presenting cases at MARAC. You will understand the dynamics of domestic abuse and practice trauma informed care. You'll understand that, as a housing provider, we are a key partner in the coordinated community response to domestic abuse. We are a housing provider working across the East Midlands with a large and diverse customer base so you'll understand intersectionality and take an intersectional approach in your practice.


If this sounds like the role for you, click the apply button at the top of the page. If you need any more reasons to apply, check out our great employee benefits below:

  • c36.5 days leave a year with additional 2 days after 5 years’ service
  • Healthcare Cash Back Plan worth up to £875 per year on your routine healthcare costs e.g. Dentist, opticians etc.
  • Company Pension Scheme options with contributions matched by NCHA and includes life assurance cover
  • Enhanced maternity/paternity/adoption pay
  • Free enhanced DBS check where applicable
  • Employee Recognition Scheme
  • Great learning & development and qualification opportunities
  • Discounted bus passes and gym membership, discounts and cashback at major retailers
  • Free access to employee Advice Line; offering a 24-hour confidential advice service to discuss work or home related concerns with professional advisors

All correspondence is via the registered email address.


As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.


At NCHA we recognise that our most valuable resource are our colleagues.


#CareForOthers #MakeADifference