Service Charge & Finance Co-ordinator

12 month fixed term contract

The Role

A vacancy has arisen in our Finance team for a Service Charge & Finance Co-ordinator. Reporting to the Service Charge Manager the core duties and expectations of the role include:

• Reviewing all tenancy and lease agreements (almost 9000 in total)
• Inputting data from over 8000 tenancy agreements onto a database to capture important service charge information
• Inputting data from over 800 lease agreements onto a database to capture important service charge information
• Assisting the service charge team with responding to customer queries
• Monitoring and administration of council tax bills
• Liaising with staff and councils as required to ensure payments are made as required in a prompt and timely manner
• Administering the finance petty cash float. Ensuring receipts are obtained for all expenditure, and the float is reconciled on a regular basis
• Assisting the ledgers team with obtaining supplier statements, and the administration of new supplier requests, and supplier amendments
• Other duties as required to help the finance department operate in a functional and efficient manner

The Person

It is essential that the successful candidate has the following:

• A good standard of education, including Maths and English at GCSE level
• Excellent level of IT literacy, especially Microsoft excel and data analysis skills
• Experience of the customer service environment, including responding to complaints and queries
• Ability to work co-operatively with colleagues across all areas of the organisation
• Ability to speak to customers directly and to be able to confidently hold difficult conversations on occasions
• Ability to work autonomously and work in an agile manner (a mixture of working at Sale Point and from home)

It is desirable that the successful candidate has the following:

• Knowledge and understanding of legislation and statutory regulations regarding service charges.
• Ability to manage varied workloads and be a team player is essential

Closing Date: 23rd June 2021