Sales Administrator

This Sales Administration Support opportunity is working in a busy advertising team that sell print and digital adverts for our newspaper brands. This busy and varied role involves booking adverts onto our systems, chasing customers, processing public notices and upselling the best media package for the customer.

You will need confidence on the phone with customers as you also take the births, deaths and marriage notices to be listed in the newspaper. It's important that these calls are handled sensitively and that you have great attention to detail to ensure you get the copy correct.

You will liaise with everyone from the sales team to the general public and we want you to exceed their expectations with the quality of service you provide.

A lot of your work will come from incoming calls, and you will need to maximise each opportunity, making sure the customer gets exactly what they need for their notice.

THE TOUGH STUFF

Maintaining a professional approach when dealing with sensitive issues

You will be working under pressure in the days leading up to the print/go live date of a publication, juggling your time / workload to achieve fixed deadlines.

WHAT'S GREAT ABOUT THE JOB/TEAM?

The variety of work, no two days will be the same.

Job satisfaction, knowing you have helped our customers.

Being part of a great commercial team offering you support and guidance every step of the way.

WHAT SKILLS DO I NEED?

?? Background in customer service both face to face and over the phone

?? Excellent attention to detail

?? Great phone communication skills -ability to influence and advise.

?? Flexible approach to resolve any issues.

?? Good understanding of MS office and associated software

WHERE WILL I BE BASED?

This full -time role can be based in any of our offices in Norwich, Ipswich, Huntingdon or Stevenage.

WHATS THE PACKAGE?

?? Full time, Monday to Friday working

?? Salary up to GBP19,350 depending on experience.

?? 25 days holiday + bank holidays

?? Loads of perks -save up to 20% on days out, restaurants, shops, holidays.

?? Really great culture and an excellent team spirit with regular pizza quizzes, time off to volunteer and fundraise.

WHAT NEXT?

Please send your CV to us asap.

As soon as we have enough candidates we will remove this advert so please apply asap.

Unfortunately, we will not be able to respond to every application, if you haven't heard within 2 weeks you can assume that on this occasion you have been unsuccessful.