IT Project Technician

Our established and professional IT based client is seeking to recruit a Project Technican / Consultant due to strong company growth levels.

Mon-Fri 37.5 hours per week

Salary GBP34k per annum depending on experience

The role

Reporting to the Operations Manager, the Project Consultant is primarily responsible for scoping, managing and implementing projects for customers.

Duties and Responsibilities

The design, implementation, and support of various projects, to include; networks, Disaster Recovery, Office Moves, Microsoft related technologies: Windows Server, Hyper-V, Exchange, SQL, SharePoint, etc.

Providing 3rd Line technical support when required to support the Service desk
Create and maintain customer documentation (Visio network diagrams etc)
Providing Technical assistance to the Sales team (PreSales)
Project Management
Visiting client sites when necessary
Accurately recording time entries and updating support tickets as they are worked on
Provide great customer service at all times

Skills and Experience required

3 years minimum experience in similar role/3rd Line support
Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, PRINCE2, CiscoCCNA
Excellent troubleshooting and fault-finding skills
Good oral and written communication skills
Good knowledge of MS Azure and InTune
Strong knowledge of current supported MS operating systems - Server & Workstation. Install, configure, troubleshoot.
Good knowledge of supporting MS Office applications
Proficiency in Active Directory, Group Policy, DHCP and DNS
Advanced networking abilities. Setup, configure, troubleshoot switches, routers, vLANs, wifi, VPN, firewalls
Email - MS Exchange & 365. Install, configure, migration and troubleshooting
Virtualisation- Hyper V. Install, configuration and troubleshooting
Knowledge of domains, basic web hosting, installing SSL's
Good experience of remotely troubleshooting hardware including UPS, NAS, Printers
Experience of using Visio for network documentation

This is a superb opportunity to join an outsourced IT provider with an excellent reputation

First Recruitment Services is acting as an employment agency on behalf of this vacancy