Conference & Events Co-ordinator

Recruiter
Confidential
Location
Sheffield
Salary
Competitive
Posted
09 Jun 2021
Closes
05 Jul 2021
Contract Type
Permanent
Hours
Full Time
Sue Ross Recruitment are working with a national charitable organisation in the recruitment of a Conference & Events Co-ordinator. Based at their thriving conference venue and accommodation centre based in the vibrant area of Sheffield, with 30 en-suite rooms, a 3-bedroom apartment, 10 meeting rooms and a caf??. Clients range from local groups to larger national events. They seek to deliver the highest possible standard of hospitality whether its for a group of 3 or a group of 150. You will join a large team of 18+ staff that include the Centre Manager, Deputy Centre Manager, Receptionists, Porter, Catering Assistants, Chef and Conference Coordinators.

As a Conference and Events Coordinator, you will be responsible for the operation of conference events and accommodation. You will work alongside the Conference and Events Advisor and in close relation with the Centre Manager, chef and receptionists. You will also enjoy working in a busy environment and as part of a growing and dynamic team.

Key duties include:

* To work with the Centre Manager to ensure adequate staffing levels for events.

* To be available Monday to Sunday including evenings to oversee events.

* To accurately record information for events and bookings on to the Resylnx system seeking positive solutions for any potential conflicts of bookings.

* To accurately complete all paperwork relevant to events and functions and to maintain customer records.

* To discuss and liaise with the Chef in catering requirements for events.

* Prepare contracts for all bookings and monitor payment following centre procedures.

* To be familiar with conference set up and able to convey these to the operational team.

* To deal with any conference and accommodation booking enquiries via phone, email or face to face, providing quotes and sending out information to clients when necessary, following through to the event.

* To deal with all customers/visitors in a professional manner when they visit the centre and to show them around the facilities when required.

* To ensure that the requirements of conferences/events are communicated to the providers of the relevant services within the centre (Finance, Communications, IT technician etc).

* To lead operational aspects of conferences and events as and when required in the setting up of rooms and equipment, serving tea and coffee or dinner and other duties as deemed necessary by the Centre Manager.

For this role we are looking to appoint someone with a high level of experience in hospitality to join their dynamic and professional Conference Centre Team. their advisors/coordinators need to demonstrate excellent interpersonal skills, a high standard of hospitality and excellent organisation skills. You will have excellent work based and ideally a recognised qualification in Events and/or Conference Management.

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment