Complaints Officer
- Recruiter
- i2i Recruitment Consultancy
- Location
- Stroud
- Salary
- 17500.00 - 20000.00 GBP Annual
- Posted
- 08 Jun 2021
- Closes
- 15 Jun 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Temporary
- Hours
- Full Time
Complaints Officer
GBP17,500 - GBP20,000
Stroud
6 month temp contract - Immediate start required
Monday - Friday
My client, an established forward thinking and innovative company, are seeking multiple complaint administrators to join their team for a 6-month period. If you are a strong communicator and are a methodical thinker then get in touch today.
The role:
??Managing and triaging the complaints inbox.
??Dealing with customer enquiries via phone and email.
??Liaising internal with the team and external suppliers and third parties.
??Writing communication to customers
??Updating systems and inputting data.
??Other administrative duties as required.
The candidate:
??Ideally have experience in a complaint setting but this is not essential.
??Customer service experience
??Be a strong communicator and have experience of objection handling.
??Strong numeracy and literacy skills
??Proficient with Microsoft Office
??Have excellent written and verbal communication.
Please contact Jacob at i2i Recruitment for IMMEDIATE consideration!
If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.
i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.