College Information Advisor

Full-time, 37 hours per week | Permanent | £17,357-£17,444 per annum

The College offers a range of teaching, business support and Apprenticeship opportunities. So if you want to be rewarded well for investing in people’s futures - we want to hear from you!

In addition to your salary you can expect an annual leave entitlement of 26 days for this role, plus Bank Holidays and additional College closure days over the festive period. You will also receive generous contributions towards your pension, CPD opportunities, and exclusive access to discounts at various UK attractions, restaurants, travel and theatre.

The ideal candidate for this role will have experience of delivering first-class customer service both digitally, over the telephone, and face-to-face. The post holder will be responsible for providing a comprehensive reception and information service to all external and internal customers and ensuring that the details of all enquiries are captured on the College’s enquiry system, complying with General Data Protection Regulations, and that all information requests are fulfilled. The post holder will also assist with a range of activities in order to convert enquirers into applicants, including school presentations, open days and course taster sessions.

As one of the country’s largest providers of quality education and training, our team of over 600 talented staff support over 12,000 students each year and each plays a part in making City College Plymouth a nationally recognised learning environment.

City College Plymouth is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The College is an equal opportunities employer.

Please note that all applications must be made through the City College Plymouth recruitment portal at www.cityplym.ac.uk/jobs

Interviews will take place on Wednesday 16 June.