Sales Support Administrator
- Recruiter
- Confidential
- Location
- Leeds
- Salary
- 20000.00 - 21000.00 GBP Annual
- Posted
- 08 Jun 2021
- Closes
- 06 Jul 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
SALES ADMINISTRATOR at NSS Cleaning
GBP21,000 per annum
Part of the NSS Group
The Business
NSS Group is a specialist services supplier. From building maintenance to window and technical cleaning, platform hire and equipment testing - self-delivered services, anywhere in the UK. The NSS group was formed by the merger of a number of large successful business's to create one super group which gives our clients a service which is truly nationwide.
The Division
Our team of directly employed operatives is the UK's No.1 market leader and the only truly nationwide window and specialist cleaning provider. With a regional management structure in support and a central service desk we are uniquely positioned to deliver services on both a planned and reactive basis.
To us, no window, no location and no scale of project is out of reach.
We've tailored our approach to each of the sectors we operate within and when it comes to cleaning at height, our aim is to work as safely and efficiently as possible. NSS has the expertise and experience to provide any combination of rope access / abseiling, water-fed pole systems, truck-mounted access platforms or cradle systems. All delivered in-house to maximize control and improve service delivery.
Your Role - Main Purpose of the Job
General sales support to sales/commercial teams. Direct liaison with and progress chasing of quotes & bids thru the various departments. Drafting of bid documentation and quotation forms.
Your job will include:
* Carry out general Sales Administration across the NSS Group
* Manage the quotation process from sales to operations and onwards to client on behalf of sales management
* Site survey process management- liaising with Area and Regional management and clients
* Manipulate data as required using excel spread sheets
* Managing responses to RFI/RFP, tender opportunities
* Plan and prepare effective business presentations and proposals
* Plan, structure and progress chase the management of client handover to Operations following a purchase order
* Effective communication with functional/departmental colleagues to ensure a full understanding of operational requirements is achieved and maintained
* Upon receipt of purchase orders, create CDF's promptly and handover communication document to client with operational contacts.
* Answer telephone calls and deal with requests and queries from clients, sales team members and operational managers.
* Participate and contribute effectively to sales team meetings
* Contribute to sales initiatives, by cleaning raw databases and by prospecting/ sales calls as directed from time to time
* Utilise and maintain CRM system to manage Sales Pipeline for development of sales opportunities and Weekly/ Monthly Reports as directed from time to time
* Utilise CRM system to implement effective customer communication campaigns as directed by sales management
* Any other reasonable duties or activities as required by the Company
* Willingness to learn and adapt, ideally with the ability to grasp new concepts quickly
* Excellent telephone manner with clear diction
* It would be beneficial to have experience of the window cleaning industry
* Basic knowledge of Health & Safety is preferable
* An understanding of Quality Management Systems would be desirable
* An understanding of CRM
You are good at:
* High level of verbal and written literacy and good attention to detail
* Expert level experience of Excel is required
* Sound working knowledge of Microsoft Office, Word, PowerPoint and equivalent software packages.
* Previous experience of dealing with customers
* Ability to work independently and organise own priorities. Methodical approach, excellent problem solving and interpersonal skills, ability to cope calmly under pressure.
* Previous experience in preparing reports including large Excel spreadsheets
* Have a friendly helpful attitude
* Flexibility in approach and willingness to work extra hours at times
NSS Values
?? The Safest way
?? Continues improvement
?? Working Together
?? Dependable Service
?? Empowering people
GBP21,000 per annum
Part of the NSS Group
The Business
NSS Group is a specialist services supplier. From building maintenance to window and technical cleaning, platform hire and equipment testing - self-delivered services, anywhere in the UK. The NSS group was formed by the merger of a number of large successful business's to create one super group which gives our clients a service which is truly nationwide.
The Division
Our team of directly employed operatives is the UK's No.1 market leader and the only truly nationwide window and specialist cleaning provider. With a regional management structure in support and a central service desk we are uniquely positioned to deliver services on both a planned and reactive basis.
To us, no window, no location and no scale of project is out of reach.
We've tailored our approach to each of the sectors we operate within and when it comes to cleaning at height, our aim is to work as safely and efficiently as possible. NSS has the expertise and experience to provide any combination of rope access / abseiling, water-fed pole systems, truck-mounted access platforms or cradle systems. All delivered in-house to maximize control and improve service delivery.
Your Role - Main Purpose of the Job
General sales support to sales/commercial teams. Direct liaison with and progress chasing of quotes & bids thru the various departments. Drafting of bid documentation and quotation forms.
Your job will include:
* Carry out general Sales Administration across the NSS Group
* Manage the quotation process from sales to operations and onwards to client on behalf of sales management
* Site survey process management- liaising with Area and Regional management and clients
* Manipulate data as required using excel spread sheets
* Managing responses to RFI/RFP, tender opportunities
* Plan and prepare effective business presentations and proposals
* Plan, structure and progress chase the management of client handover to Operations following a purchase order
* Effective communication with functional/departmental colleagues to ensure a full understanding of operational requirements is achieved and maintained
* Upon receipt of purchase orders, create CDF's promptly and handover communication document to client with operational contacts.
* Answer telephone calls and deal with requests and queries from clients, sales team members and operational managers.
* Participate and contribute effectively to sales team meetings
* Contribute to sales initiatives, by cleaning raw databases and by prospecting/ sales calls as directed from time to time
* Utilise and maintain CRM system to manage Sales Pipeline for development of sales opportunities and Weekly/ Monthly Reports as directed from time to time
* Utilise CRM system to implement effective customer communication campaigns as directed by sales management
* Any other reasonable duties or activities as required by the Company
* Willingness to learn and adapt, ideally with the ability to grasp new concepts quickly
* Excellent telephone manner with clear diction
* It would be beneficial to have experience of the window cleaning industry
* Basic knowledge of Health & Safety is preferable
* An understanding of Quality Management Systems would be desirable
* An understanding of CRM
You are good at:
* High level of verbal and written literacy and good attention to detail
* Expert level experience of Excel is required
* Sound working knowledge of Microsoft Office, Word, PowerPoint and equivalent software packages.
* Previous experience of dealing with customers
* Ability to work independently and organise own priorities. Methodical approach, excellent problem solving and interpersonal skills, ability to cope calmly under pressure.
* Previous experience in preparing reports including large Excel spreadsheets
* Have a friendly helpful attitude
* Flexibility in approach and willingness to work extra hours at times
NSS Values
?? The Safest way
?? Continues improvement
?? Working Together
?? Dependable Service
?? Empowering people