Duty Manager

Recruiter
Confidential
Location
Diss
Salary
26000.00 - 28000.00 GBP Annual + Tips
Posted
08 Jun 2021
Closes
06 Jul 2021
Contract Type
Permanent
Hours
Full Time
Bread Hospitality are working with this stunning hotel based just a short distance from Diss. We are looking to recruit an ambitious and experienced Duty Manager to assist in the day to day management of the hotel.
As Duty Manager, you will be required to set the example for impeccable customer service and build great rapport with both guests and the staff. You will know what 'great service' is and be able to deliver this day in, day out. You will have a proven track record of being able to use your own initiative to add the 'wow factor' and delight the guests whilst at the same time being sensitive to the commercial needs of the business.
The Responsibilities -
* Provide a warm welcome to all guests and to assist them in a polite and efficient manner
* Take full responsibility for the hotel operation during the shift and in the absence of the GM
* Assist with any other area of the business, as required e.g. assisting reception with a busy check in
* Be fully aware of daily business and activities in the hotel and promote wherever possible
* Effectively manage the Food and Beverage staff
* To ensure good working relationships with colleagues in the other departments of the hotel
* Train and develop team members
* In the absence of the Head of Department, to receive, check and sign for deliveries ensuring correct and secure storage
* To be fully aware of and adhere to all policies and procedures in the handbook and all Health, Safety and Fire procedures
The Perks -
* GBP26K - GBP28K salary DOE.
* Tronc Tips.
* Pension.
* Free car parking

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