Order Processing Office Manager

Recruiter
Confidential
Location
Watford
Salary
40000.00 - 45000.00 GBP Annual
Posted
08 Jun 2021
Closes
06 Jul 2021
Contract Type
Permanent
Hours
Full Time
Our client, a successful fabricator based in Watford, dedicated to manufacturing high quality bespoke aluminium and composite windows, doors, curtain walling, shop-fronts and conservatories are seeking a technically aware Processing Manager who can lead and motivate their team to ensure that all orders and issues are dealt with in a professional, accurate and efficient manner. Leading a small team of existing Order Processors, you will be expected to be both hands-on when the workload demands it but also be able to direct and co-ordinate the workloads of your team.
Typical Responsibilities will include:
* Liaising with customers and supervising and managing the processing of orders and quotations
* Inputting customer orders - make necessary amendments and chasing outstanding information
* Managing daily email correspondence and sending order acknowledgements to customers and suppliers
* Maintaining and exceeding customer service level standards with current and new customers
* Ensuring that all paperwork is processed accurately and in a timely fashion.
* Liaising with production regarding product and order lead times
* Managing any issues or complaints that may arise and dealing with them in a timely and efficient manner.
It is essential that candidates have a good technical understanding of aluminium fenestration products, have knowledge of Logikal or similar glazing processing systems along with Supervisory experience.
To apply please contact Chase Taylor Recruitment quoting MM2213

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