Senior Manager, Quality Projects and Metrics
- Recruiter
- Confidential
- Location
- Guildford
- Salary
- Competitive
- Posted
- 08 Jun 2021
- Closes
- 06 Jul 2021
- Sectors
- Health, Nursing & Social Care
- Contract Type
- Permanent
- Hours
- Full Time
The Senior Manager, Quality Projects and Metrics is responsible for leading PrimeVigilance's Quality Projects and Metrics team, ensuring that compilation, analysis and reporting of quality and compliance metrics is performed efficiently and in compliance with global regulations, legislation and PrimeVigilance requirements.
The Senior Manager, Quality Projects and Metrics is also responsible for ensuring the delivery of assigned quality related projects across the Quality group.
The Senior Manager, Quality Projects and Metrics will lead all activities associated with the compilation, maintenance and management of PrimeVigilance's Quality and Compliance Metrics. Responsibilities include, but are not limited to:
* Line management of the Quality Projects and Metrics Team
* Identifying the key areas required for monitoring Quality and Compliance throughout the operational teams and agreeing suitable KPIs with functional heads in order to generate meaningful and useful quality and compliance data.
* Maintaining oversight of the compilation, analysis and reporting of Quality and Compliance Metrics and ensuring that deliverables are provided on time.
* Maintaining all procedural documents associated with the Quality and Compliance Metrics process in QMCS.
* Review and approval of monthly Quality and Compliance Reports
* Partnering with functional heads to provide recommendations and guidance on necessary actions in order to address trends and non-compliance and ensuring that deviations have been raised as appropriate.
* Accountable for appropriate escalation of all significant quality or compliance issues to Head of Quality.
* Driving continuous improvements to the processes for monitoring Quality and Compliance throughout the Company (for example collating valuable Quality and Compliance data for reporting to the GQC on a quarterly basis).
The Senior Manager, Quality Projects and Metrics is responsible for ensuring the delivery of their assigned projects across the quality group. Working cross functionally, the Senior Manager, Quality Projects and Metrics will contribute to the continuous success of the Quality team in ensuring that an efficient and seamless service is delivered across the Company. Projects will be assigned by the Head of Quality and may be related to any aspect of the Quality Cycle, including, but not limited to:
* Training
* Deviation reporting and trending
* Procedural creation, management, revision
* Support with client related quality activities
* Analysis and reporting of quality related data
* Support of Audits and Inspections
The Senior Manager, Quality Projects and Metrics will support the PrimeVigilance Senior Leadership Team as required
The Senior Manager, Quality Projects and Metrics is also responsible for ensuring the delivery of assigned quality related projects across the Quality group.
The Senior Manager, Quality Projects and Metrics will lead all activities associated with the compilation, maintenance and management of PrimeVigilance's Quality and Compliance Metrics. Responsibilities include, but are not limited to:
* Line management of the Quality Projects and Metrics Team
* Identifying the key areas required for monitoring Quality and Compliance throughout the operational teams and agreeing suitable KPIs with functional heads in order to generate meaningful and useful quality and compliance data.
* Maintaining oversight of the compilation, analysis and reporting of Quality and Compliance Metrics and ensuring that deliverables are provided on time.
* Maintaining all procedural documents associated with the Quality and Compliance Metrics process in QMCS.
* Review and approval of monthly Quality and Compliance Reports
* Partnering with functional heads to provide recommendations and guidance on necessary actions in order to address trends and non-compliance and ensuring that deviations have been raised as appropriate.
* Accountable for appropriate escalation of all significant quality or compliance issues to Head of Quality.
* Driving continuous improvements to the processes for monitoring Quality and Compliance throughout the Company (for example collating valuable Quality and Compliance data for reporting to the GQC on a quarterly basis).
The Senior Manager, Quality Projects and Metrics is responsible for ensuring the delivery of their assigned projects across the quality group. Working cross functionally, the Senior Manager, Quality Projects and Metrics will contribute to the continuous success of the Quality team in ensuring that an efficient and seamless service is delivered across the Company. Projects will be assigned by the Head of Quality and may be related to any aspect of the Quality Cycle, including, but not limited to:
* Training
* Deviation reporting and trending
* Procedural creation, management, revision
* Support with client related quality activities
* Analysis and reporting of quality related data
* Support of Audits and Inspections
The Senior Manager, Quality Projects and Metrics will support the PrimeVigilance Senior Leadership Team as required