Operations Administrator

08 Jun 2021
06 Jul 2021
Contract Type
Full Time
Operations Administrator
Chipping Sodbury or Tewkesbury
19,800 Full time

**Applications closing 10/06/21**

If you are an experienced administrator, ideally from a trades and maintenance background, and you want to join a team who will provide safe, secure and warm places that people are proud to call home - Then Pertemps have the job for you!

This role gives you a brilliant opportunity for you to build strong relationships, make new friends and have a genuinely positive impact on the lives of thousands of people.

You will have the choice to be based in either the Tewkesbury and Chipping Sodbury branch!

As an operations administrator, your job is to provide support to the repairs and empty homes service across your locality. You will play a key role in helping to direct and track enquiries, often acting as the first point of contact for emails, tasks, and telephone enquiries into the team.

You will help the team meet its repairs targets, working to achieve a first-time fix, learning from recalls and follow on works to drive efficiency and customer advocacy. You will raise tasks, referrals to other teams, and work orders and appointments with planners for repairs. You will be managing surveyor's diaries and arranging appointment dates with customers and engineers, so you need to develop excellent working relationships and promote cross-team working.

What do you need?

Experience of working in a similar administrative role
Excellent customer service and people skills
A flexible working attitude with time, travel and demonstrated reliability
The ambition and drive to take this role and make it your own, embracing the opportunity to develop your skills and experience further
Ability to work under pressure and prioritise effectively
To be a great team player, and be a champion of cross-team working
Strong IT and analytical skills
To be committed to our DNA and be a great ambassador for Bromford.
Your previous experience may be in roles such as team administrator, operations administrator, repairs coordinator, maintenance administrator, empty homes coordinator, amongst others.

This is a fantastic opportunity to join a well-recognised company during a key period