Brand Operations Manager
- Recruiter
- Confidential
- Location
- Shrewsbury
- Salary
- Competitive
- Posted
- 08 Jun 2021
- Closes
- 29 Jun 2021
- Sectors
- Catering & Hospitality
- Contract Type
- Permanent
- Hours
- Full Time
Brand Operations Manager
Shropshire & Cheshire
c GBP40,000 p.a. + benefits
* Are you passionate about Branding and ensuring your Customers have a great experience every time?
* Would you like to work with a business where people genuinely come first, and relationships are very strong?
* Do you want to work for a boutique company within the hospitality industry which are looking to share their success and growth?
The Company:
ER Recruitment are excited to be working exclusively with our outstanding client based in Shropshire. They are a growing boutique business in the hospitality industry and already seeing the increase in business and the need for this new position as a Brand Operations Manager looking after several Franchises.
Role & Responsibilities of the Brand Operations Manager:
* Meet your Franchisee's monthly for effective & progressive business meetings while developing close business relationships with each to help them achieve the best outcomes
* Interact effectively at other times by phone, e mail, text, social media to achieve the required goals
* Establish each bespoke Business Plan & work with each Franchisee continually to implement at a sensible pace.
* Problem solve and business build creatively within the Brand vision, standards & guidelines as a continual exercise.
* Harness good ideas & best practice from Franchisees, share and implement as appropriate across the estate while also being mindful of what competitors are doing.
* Be aware of each Franchisees grip of their financial performance and their business acumen
* Aim to understand each Franchisees 'theoretical' P&L & personal income to ensure a sustainable scenario
* Own the credit control performance across your region
* Own the recruitment of Franchisees while keeping a talent bank at the ready and always be on the lookout for potential Franchisees.
* Manage terminations & handovers skilfully; maintain goodwill & positive PR whilst safeguarding profitability
* Keep an 'Inventory List' for each Franchise and own the maintenance of each property by helping each Franchise to fix items for which they are responsible, or where the company is responsible, at a sensible price & using the quote system
* Document & communicate clearly the agreed actions from all meetings & interactions within 1 week
* Set a good example by completing your own actions thoroughly, professionally and on time
* Contribute continually to the Support Team & company systems, evolving efficacy on behalf of all
* Be self-sufficient with administration, whilst engaging the Support Team to serve your Franchisees as appropriate
* Facilitate good supplier relations for the good of the overall business; price, efficiency and public relations
About You as the Brand Operations Manager:
* You will have an excellent business acumen and awareness of the everchanging landscape in the hospitality industry.
* You will have a focus on Sales, without losing the quality that is key to this company's brand
* Good knowledge of finances when it comes to operating profits, cost control and credit control
* Experience with Brand Marketing, Public Relations and an aptitude for Social Media
* The ability to work both autonomously and as part of a team
* Outstanding communication skills with an eye for detail
* Excellent problem solving skills with the ability to analyse and make good judgements
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.
While we aim to get back to all applicants, due to the current situation, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.
ER Recruitment are experienced within eight different sectors consisting of Accountancy and Finance, Construction, Customer Service & Onsite, Directors & Non-Executive, Human Resources, Office (including PA/EA), Sales & Marketing, Supply Chain & Procurement.
We look forward to helping you in your career in these sectors, so please send a copy of your CV to us. If you know of other people who are currently looking for a new career in these sectors please feel free to refer them to us.
We look forward to hearing from you
Shropshire & Cheshire
c GBP40,000 p.a. + benefits
* Are you passionate about Branding and ensuring your Customers have a great experience every time?
* Would you like to work with a business where people genuinely come first, and relationships are very strong?
* Do you want to work for a boutique company within the hospitality industry which are looking to share their success and growth?
The Company:
ER Recruitment are excited to be working exclusively with our outstanding client based in Shropshire. They are a growing boutique business in the hospitality industry and already seeing the increase in business and the need for this new position as a Brand Operations Manager looking after several Franchises.
Role & Responsibilities of the Brand Operations Manager:
* Meet your Franchisee's monthly for effective & progressive business meetings while developing close business relationships with each to help them achieve the best outcomes
* Interact effectively at other times by phone, e mail, text, social media to achieve the required goals
* Establish each bespoke Business Plan & work with each Franchisee continually to implement at a sensible pace.
* Problem solve and business build creatively within the Brand vision, standards & guidelines as a continual exercise.
* Harness good ideas & best practice from Franchisees, share and implement as appropriate across the estate while also being mindful of what competitors are doing.
* Be aware of each Franchisees grip of their financial performance and their business acumen
* Aim to understand each Franchisees 'theoretical' P&L & personal income to ensure a sustainable scenario
* Own the credit control performance across your region
* Own the recruitment of Franchisees while keeping a talent bank at the ready and always be on the lookout for potential Franchisees.
* Manage terminations & handovers skilfully; maintain goodwill & positive PR whilst safeguarding profitability
* Keep an 'Inventory List' for each Franchise and own the maintenance of each property by helping each Franchise to fix items for which they are responsible, or where the company is responsible, at a sensible price & using the quote system
* Document & communicate clearly the agreed actions from all meetings & interactions within 1 week
* Set a good example by completing your own actions thoroughly, professionally and on time
* Contribute continually to the Support Team & company systems, evolving efficacy on behalf of all
* Be self-sufficient with administration, whilst engaging the Support Team to serve your Franchisees as appropriate
* Facilitate good supplier relations for the good of the overall business; price, efficiency and public relations
About You as the Brand Operations Manager:
* You will have an excellent business acumen and awareness of the everchanging landscape in the hospitality industry.
* You will have a focus on Sales, without losing the quality that is key to this company's brand
* Good knowledge of finances when it comes to operating profits, cost control and credit control
* Experience with Brand Marketing, Public Relations and an aptitude for Social Media
* The ability to work both autonomously and as part of a team
* Outstanding communication skills with an eye for detail
* Excellent problem solving skills with the ability to analyse and make good judgements
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.
While we aim to get back to all applicants, due to the current situation, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.
ER Recruitment are experienced within eight different sectors consisting of Accountancy and Finance, Construction, Customer Service & Onsite, Directors & Non-Executive, Human Resources, Office (including PA/EA), Sales & Marketing, Supply Chain & Procurement.
We look forward to helping you in your career in these sectors, so please send a copy of your CV to us. If you know of other people who are currently looking for a new career in these sectors please feel free to refer them to us.
We look forward to hearing from you