IT Support Assistant
- Recruiter
- Confidential
- Location
- Warwick
- Salary
- 18000.00 - 25000.00 GBP Annual + Private Health
- Posted
- 07 Jun 2021
- Closes
- 05 Jul 2021
- Sectors
- IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
Client Support - Tech Department - Full Time Permanent
GBP18,000-GBP25,000 per annum DOE
Warwickshire
* Are you currently working in a call centre, IT Help support, or CRM executive?
* Do you have excellent communication both verbal and written skills?
* Do you love solving problems and getting stuck into projects?
* Do you want to work with a tech Start-Up company that has already become one of the leading software companies in their sector today?
If the answer is yes then we'd like to hear from you.
Having just posted YOY and record period growth this company is expanding again and need an additional Client Support Assistant to help with their dynamic Technical Support department.
This Client Support Assistant should have most of the following in their past experience:
* Understands a busy call centre environment, IT Support or CRM background.
* Some technical ability having been in a similar position before, however, on the job-training will be provided.
* Excellent verbal and written skills are essential.
* Fantastic customer service and able to handle customers' queries and provide quick administration to get the right answers from internal stakeholders.
* Passion for getting "stuck in" with an enthusiastic approach to support.
* Highly organised and able to use Microsoft Word and Excel.
Daily Tasks:
* Answering inbound customer support calls.
* Replying to customer support emails.
* Managing support tickets.
* Building customer relationships.
* Working closely with the development team to test cutting edge developments and bug fixes for our award-winning CRM.
The company is young, dynamic, talented, and they are providing industry-leading products and now even during a pandemic recruiting for their next phase of growth. Does this sound like the type of business you could work for and mark a new beginning to a long-term career?
The role is based in the heart of Warwickshire, with a great potential for long-term career prospects.
If you are interested in this role, and I hope you are, please apply (quoting reference JHAM1030) and your current salary requirements to Johnny Hung
GBP18,000-GBP25,000 per annum DOE
Warwickshire
* Are you currently working in a call centre, IT Help support, or CRM executive?
* Do you have excellent communication both verbal and written skills?
* Do you love solving problems and getting stuck into projects?
* Do you want to work with a tech Start-Up company that has already become one of the leading software companies in their sector today?
If the answer is yes then we'd like to hear from you.
Having just posted YOY and record period growth this company is expanding again and need an additional Client Support Assistant to help with their dynamic Technical Support department.
This Client Support Assistant should have most of the following in their past experience:
* Understands a busy call centre environment, IT Support or CRM background.
* Some technical ability having been in a similar position before, however, on the job-training will be provided.
* Excellent verbal and written skills are essential.
* Fantastic customer service and able to handle customers' queries and provide quick administration to get the right answers from internal stakeholders.
* Passion for getting "stuck in" with an enthusiastic approach to support.
* Highly organised and able to use Microsoft Word and Excel.
Daily Tasks:
* Answering inbound customer support calls.
* Replying to customer support emails.
* Managing support tickets.
* Building customer relationships.
* Working closely with the development team to test cutting edge developments and bug fixes for our award-winning CRM.
The company is young, dynamic, talented, and they are providing industry-leading products and now even during a pandemic recruiting for their next phase of growth. Does this sound like the type of business you could work for and mark a new beginning to a long-term career?
The role is based in the heart of Warwickshire, with a great potential for long-term career prospects.
If you are interested in this role, and I hope you are, please apply (quoting reference JHAM1030) and your current salary requirements to Johnny Hung