Internal Communications Manager

Summary Powerful and compelling internal communication is a driving force in the recovery of the Trust and our return to achieving our For Everyone, For Ever strategy. As an Internal Communications Manager in our team, you can be part of the internal communications network that's making it happen.

Our internal communications approach is about connecting colleagues and promoting the voice of our people, bringing the vision of leaders to life and vividly telling the stories of success that are the heartbeat of the Trust.

We're part of the Communications & Marketing directorate and in our work we connect with every part of the organisation. As Internal Communications Manager you will have a fantastic opportunity to shape the way we communicate with the thousands of staff and volunteers who do so much to look after the National Trust's beautiful places and spaces.

This role is all about being accountable for the successful implementation and roll-out of internal communications plans and creating engaging compelling content to inspire and engage our colleagues.

If you're creative, full of energy, have a love of all things internal communications and engagement, and like to test and learn, we'd love to hear from you.

What it's like to work here We don't want where you live to be a barrier to finding the best person for the role so we're happy to explore and agree remote working arrangements which strike the right balance for you and the Trust.

We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that. We don't want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us.

Our central head office Heelis, is situation in Swindon, Wiltshire. We're well placed, with ample parking nearby, a shopping outlet with plenty of options for places to eat, and the town centre only a 10 minute walk away. Alternatively you can enjoy our open plan atrium space for lunch times, with our internal caf?? available every day.

What you'll be doing

You'll be an important part of the wider internal communications network.

Working alongside a Senior Internal Communication Manager you'll have a number of strategic areas and projects to support. Using both current and innovative approaches, you'll provide tactical internal communications to engage our people and ensure that messages are delivered in the most effective way to the people who need to hear them.

No day is ever the same at the Trust, so you'll need to multi-task and manage multiple projects. You'll be great at building relationships, offering advice to leads on internal communications issues, from crisis comms to long term programmes of work.

Who we're looking for

We're looking for someone who:

• is able to identify craft and deliver key messages, narratives and information in succinct and engaging ways
• is able to provide critical feedback and handle sensitive issues when needed
• has strong influencing skills and stakeholder management
• is able to cultivate and maintain good working relationships and manage clients
• has strong technical knowledge of key communication channels and content including intranet, print, film, digital and social media
• is full of energy and passion for delivering brilliant communications, with a positive 'can-do' attitude
• high levels of creativity when working at both a strategic and tactical level
• a team player with a collaborative approach

Please read the full role profile for more information. The package

Benefits for working at the National Trust:

• Flexible working whenever possible

• Free parking at most locations

• Discounts in high street stores, cinemas, National Trust properties and cafes.

• Free entry to our properties for you, a guest and your children (under 18)

• Generous annual leave

• Subsidised health cash plan

• Free 24-hour support service

• Substantial pension scheme of up to 10% basic salary

• Training & Development tailored to you

• Up to 5 days of paid volunteering for you.

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